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Old 12-07-2020, 01:07 PM
gatitosmommy's Avatar
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Default TheContentAuthority

Would anyone who freelances for The Content Authority know how to get in touch with these guys when all my previous attempts failed?
I sent a couple of support tickets, stating I no longer have access to the email account connected to my TCA account; I sent some emails to support with the same info; and even tried what I think is the owner's direct email. No responses.

The problem: I can only access TCA by logging in with the email that was hacked in August. Writers can't change this info, someone on staff needs to do it. So I've basically been locked out of work for months, and I desperately need the work!!!

Any info/advice would be greatly appreciated.
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Old 12-09-2020, 10:25 AM
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They won't change it for you. You'll still have to use that email address. I've tried for years and they won't do it. As long as your PayPal information is correct you can work for them. There isn't much work over there though.
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Old 12-09-2020, 10:29 AM
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Quote:
Originally Posted by WAHMBrenda View Post
They won't change it for you. You'll still have to use that email address. I've tried for years and they won't do it. As long as your PayPal information is correct you can work for them. There isn't much work over there though.
I had the same problem twice in the past, and two of the previous editors took care of it within a day.
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Old 12-10-2020, 12:35 PM
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You must've gotten lucky because I've been trying for years to no avail.
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Old 02-16-2021, 09:16 AM
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I have never had any luck with them either.
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Old 07-22-2021, 01:26 PM
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Quote:
Originally Posted by WAHMBrenda View Post
They won't change it for you. You'll still have to use that email address. I've tried for years and they won't do it. As long as your PayPal information is correct you can work for them. There isn't much work over there though.
(Sorry I'm way behind in answering messages, etc.)

If you and the others who posted here needed it changed because your email was hacked, how did you deal with the problem?
The last I checked, I could still log in, but if the hacker still has control of my old email he/she is capable of getting into it also.. and I wouldn't want my PP to be visible.

To be straightforward, though, I think this totally stinks.. i don't know how many writers TCA has, and I'm sure the staff is busy, but it seems they'd value writers more than brushing off requests for help.
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Old 07-26-2021, 03:21 PM
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I'm honestly surprised they're still in business.
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