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Old 09-14-2020, 09:45 AM
Bellmom's Avatar
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Join Date: Apr 2020
Posts: 49
Default System lagging again?

Is anyone else having problems with the system lagging again?
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Old 09-14-2020, 11:26 AM
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Join Date: Jan 2016
Posts: 69
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Yes, its lagging for me
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Old 09-15-2020, 06:11 AM
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PaperFree Corp/KeyForCash
 
Join Date: Feb 2019
Posts: 460
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The system had a couple brief issues yesterday. Hopefully it's working more smoothly today for everyone.


We are down to around 150k snippets available in total, so it's likely that today is the day where the steady queues will come to an end. However, we're scanning close to a million snippets per day on average, so if it does run out, just check back later and more should have hopefully arrived.
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Old 09-18-2020, 06:43 PM
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Lagging snippets at the moment.
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Old 09-24-2020, 07:16 PM
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Post-maintenance, but there's too much lag right now to do any work.
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Old 09-24-2020, 08:11 PM
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Join Date: Jan 2008
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Quote:
Originally Posted by NotAMomJohn View Post
Post-maintenance, but there's too much lag right now to do any work.
Yes, it's frustrating. Not only is it lagging, but every few minutes in the middle of keying I keep getting this message:Your session has expired due to inactivity. (even though I am active)

Click 'OK' to Sign In again.

I did want to key for another hour, but unless this gets fixed I just can't. It's too aggravating.

I did send in a support ticket regarding it. Hopefully, it will be resolved soon.
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Old 09-25-2020, 03:59 AM
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Join Date: Feb 2019
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Apologies for the unexpected issues last night. We've been working through the night to get things back to normal. Fingers crossed, we're hopefully there now.

There wasn't much work available yesterday evening, so if it's any consolation, you didn't miss much. We're sending a decent amount of work through right now, so you'll hopefully have a steadier morning. Thanks a lot.
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Old 09-25-2020, 06:58 AM
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Join Date: Sep 2019
Posts: 129
Smile

The website seems a lot smoother now and I am receiving steady snippets right now this morning. Thanks for working on the site so we can work.
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