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Old 05-29-2022, 12:01 AM
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Join Date: May 2019
Posts: 13
Talking Remote Customer Care Positions

REMOTE (Work from home) Customer Care Position
Hiring in ALL states except: California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.

Job duties are as follows:
Minimum of 20 hours a week - Create your own schedule
Manage large amounts of incoming phone calls
Identify and assess customersí needs to achieve satisfaction
Build sustainable relationships and trust with customer
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Go the extra mile to engage customers

Requirements for this position:
Proven customer support experience or experience as a Client Service Representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

High school diploma

Please Send your resume/inquiries to ju[email protected]
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  #2 (permalink)  
Old 05-29-2022, 06:41 AM
*In*2*Win*'s Avatar
Join Date: Mar 2010
Location: United States
Posts: 15,213

Is this position an hourly wage or 1099 position?
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Old 06-03-2022, 06:07 AM
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Join Date: Jun 2022
Location: Canada
Posts: 2

Do any programmes needed to know?
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