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  #1 (permalink)  
Old 09-19-2012, 06:14 AM
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Join Date: Aug 2012
Location: Texas
Posts: 12
Default Tech Support-WFH

Tech Support Reps Needed- HIRING NOW (Work At Home)

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Date: 2012-09-17, 11:04AM CDT
Reply to: see below


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teleNetwork is NOW HIRING entry level tech support reps for our Work At Home positions!

*Established Company, Local to Texas
*Benefits Offered
*Bilingual Bonus
*Team Environment
*Casual Atmosphere
*Flexible Hours (Great for students!)
*Advancement and Promotion Opportunities!


Go online to [teleNetwork - Help Desk Solutions [/URL]to apply today! Due to the high number of resumes received, we are unable to consider you unless you submit the application online.

DUTIES:
*Basic troubleshooting of Internet issues over the phone
*Tracking and Documenting Internet issues
*Customer Interaction over the phone
*Upselling as needed (incentives are available!)


Check out our company at teleNetwork - Help Desk Solutions to learn about who we are, then apply today!

REQUIREMENTS:
*Friendly, Professional attitude and manner
*Ability to type 35 WPM or higher
*Basic knowledge and experience with computers
*Customer service, Retail, Tech Support, or Help Desk experience is a plus but NOT required!
*Ability to attend mandatory 2 weeks of Paid Training Online. Either AM or PM classes are available.
**AM Training is Monday - Friday, 9am-2pm CST
**PM Training is Monday - Friday, 5pm-10pm CST


TECHNOLOGY REQUIREMENTS:
*Broadband, High Speed Internet: DSL or Cable (NO Wireless ISPs or Satellite)
*Minimum of 1.5Mbps Download speed, 0.75Mbps Upload speed
*Windows based computer, Windows XP, Vista or 7
*Minimum 1Ghz Processor
*Minimum 2Gb RAM
*Sound Card and Speakers
*Minimum 15" Monitor
*Webcam for Interview
*Installed, Updated, Maintained AntiVirus and Firewall programs
*Quiet, Distraction-free Work Environment


Apply today! We will contact you ASAP to further discuss the position and your application.

teleNetwork - Help Desk Solutions
• Location: Work At Home
• Compensation: $8-$15/hr
• Telecommuting is ok.
• OK to highlight this job opening for persons with disabilities
•Principals only. Recruiters, please don't contact this job poster.
•Please, no phone calls about this job!
•Please do not contact job poster about other services, products or commercial interests.
PostingID: 3277523129




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  #2 (permalink)  
Old 09-20-2012, 06:23 PM
ChaosMandy's Avatar
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Join Date: Aug 2012
Posts: 72
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I work for this company - it's been pretty good so far
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  #3 (permalink)  
Old 09-20-2012, 06:29 PM
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Join Date: Nov 2010
Posts: 7
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Is there alot of selling? Also what kind of hours can you choose?
thanks
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  #4 (permalink)  
Old 09-20-2012, 06:32 PM
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Join Date: Jul 2012
Location: Pennsylvania
Posts: 1,921
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What exactly do you do there?
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  #5 (permalink)  
Old 09-21-2012, 12:58 PM
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Join Date: Aug 2012
Posts: 72
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It's a tech support job with some upselling. There are upselling requirements but it isn't too hard to meet the requirements.

They are pretty flexible about hours. You do need to work 20 hours a month on the weekends.

My husband works 2nd shift so I set up my shift to be 8 am to 2:30 pm Mon to Sat. Only having one day off kind of sucks but I do have a lot more free time because of no commute. I get off of work as my husband is leaving for work so it's perfect since we have a preschooler.
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