Of course I clicked on My suggestions under “Menu” and it showed me, “Active orders” and “Not active orders” sections. My suggestion were listed under, “Not active orders”. I clicked on each link and I did not see any of my suggested sites yesterday.
You can’t underestimate my qualification; I even did Technical Writing and you can’t tell me how to check it. If I know how to suggest sites using your system, how do you think I don’t know how to check “My suggestions”?
How about the canceling accounts option? I couldn’t find it because I have no knowledge? If you are professional, then you should show me where the cancellation button is located. Do I have to email you to cancel my account? Is that professional?
Why the status of my suggestion lists on my account show, “Refunded”? I thought there are other contributors who give site suggestions too; if my suggestions are not picked, why other contributors suggestions are not picked? Why “Refunded”? When I contacted your support team in August, didn’t you say that only less than 1% clients will cancel and that you don’t worry about it? In my account case, all of them show Refunded and that means 100% of them I suggested are canceled and refunded?
I assume you put my suggestion in “Not active order” section because you put the status, “Refunded”
How my suggestions get refused and at the same time the status show, “Refunded”?
If all of them are refunded, why four from the list, a total of 10 sites show, “Pending client’s action”; it doesn’t make sense at all.
If there are other contributors right suggestions for the same task we did, give us information of picked sites names. If for example five contributors gave site suggestions of same client projects and if one of the contributor suggestion is picked, let us know by email what site suggestion is picked.
There is “Top 100 contributors” under the “Menu” pane and it doesn’t even show what site name they created and how many successful site they created…just says Rank 1, 2.
Khakigirl, me to I don’t remember when I see the domain names since I don’t have backup saved copy…but in your case, you saved it on spreadsheet; you compared your domains and they are not same; you know what your suggestions are.
I agree Khakigirl, it is not only unprofessional, but also violates terms and conditions to post something from our account. Why we created our account on the system, why we have user name and password, if the owner of the business is disclosing personal information on this forum?
In my case I pasted in the forum questions and answers from the support team; I am not violating terms. Because, questions I ask can be asked also by other contributors; usually other companies add questions and answers on FAQ section. Even the question I asked in August is not added in FAQ section at PickyDomains, putting them here helps other people know without asking same questions to PickyDomains.
PickyDomains, you get complaints from contributors, because your management and everything is bad. If your client canceled or get refund, you don’t email to inform us. If the client picked a domain from any contributor, you don’t inform us, what domain name is picked. If our suggestion is failed, we need to know why it is failed by providing us the site name that was picked; so then we can compare and we will know why our name suggestion is not picked. Everything you do is hidden and everyone I know is confused to know what is going on and what you are doing.
About contributors who got paid, they don’t have to say they got paid; it is your job to inform us by email, what domain name is picked, the project name/number of the client, and the day that was picked. If you give us that information, we know our suggestion is failed, because some other contributor did a better job than us.
About failed domains, why don’t you register them and put them on sale and when the domain is sold, you share the amount with the contributor. Otherwise, I don’t know what will do being in Not active order section while declined.
I saw on your website on your terms and conditions, there is $1000 punishment for registering site after refund. How about domain name contributors, if their suggestions are declined by clients, can they register their suggested sites or sale them on their own?
I don’t think you did usability testing before you start your business; if you did, you would have corrected your problems earlier and may be some would have positive view on you.
If you put domains in “Not active order section”, how clients have access to that section?
About commenting or defending your company and saying waste of time, is not fair; you are the owner of your site and either way, you make money; but we the contributors gave our suggestions to sites, wasted our time and wasting our time on discussing here to help others.
If I were satisfied with your system, I would have submitted more domain suggestions; but I was not comfortable with your system and didn't continue.
Last edited by Lihem; 06-18-2011 at 10:19 PM.
|