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-   -   Answer from Populis (https://www.wahm.com/forum/writing-freelancing-46/599806-answer-populis.html)

anng 09-30-2011 10:32 AM

Answer from Populis
 
I was getting concerned over the lack of editing that's been happening this week. It seems they've moved things back to 5 in your queue at a time, so while I had five in editing, I was getting messages that I have too many articles in my queue and was losing others that were timing out as a result.

Given that, I emailed them today. They went through and edited all of mine today to eliminate that issue. The five at a time in your queue is apparently one of the new glitches that's appeared after their update.Apparently, they've been having major issues with the site. They tried updating it and that made it worse.

While it says you're supposed to get 96 hours to complete an article, many, including me, were actually claiming titles and showing 90 to 94 hours instead. Usually, I'd take a title and it would show 93 hours. They've also been having problems with the categories not working/allowing you to check the box that matched the sub-category and issues with photos. I haven't had issues with photos that I know of, but I do know that the boxes for sub-categories only showed up if I saved as a draft and then went back in.

They said there is lots of work, they just don't want to add anything new until the system is running correctly again. It sounds like a lot of articles were being submitted and showing everything was there to the writer, but on the editor's end, there were lots of things missing or incomplete.

mtgywriter 09-30-2011 10:36 AM

I noticed the same things - the timer going immediately from 96 to 93 hours when I claimed a title, and having to save the draft then go back in to add sub-categories.

It's nice to know they have more work on the way, once the glitches are resolved.

Hopefully, this won't delay paying out the final round of bonuses.

anng 09-30-2011 10:46 AM

Quote:

Originally Posted by mtgywriter (Post 2843915)
Hopefully, this won't delay paying out the final round of bonuses.

I didn't get an answer on that, so hopefully by Monday there's a bonus waiting! If they want to tie it in to normal pay, I'd be happy with that. I could use the money because I'm still waiting to see if Wikio really pays or not now that they've closed down.

writer120383 09-30-2011 12:28 PM

It's real relief to read your post about their email. I was getting worried and thought of concentrating only on private clients. I hope things get tuned up by Monday and I don't have to spend hours searching for new clients.

Flo 09-30-2011 07:20 PM

anng, Populis have cut WAY back on the articles writers are allowed to write. Now, you're only allowed to take 5 at at time and no more articles until those 5 have been edited.

That means, if you have a slow editor (one of mine takes 8 days sometimes) you could go a week with only being able to write 5 articles.

I've pretty much stopped bothering with them. Five articles is pathetic, and not worth spending so much time on the site to make 33 euros a week.

anng 10-01-2011 03:23 AM

Quote:

Originally Posted by Flo (Post 2844163)
anng, Populis have cut WAY back on the articles writers are allowed to write. Now, you're only allowed to take 5 at at time and no more articles until those 5 have been edited.

That means, if you have a slow editor (one of mine takes 8 days sometimes) you could go a week with only being able to write 5 articles.

I've pretty much stopped bothering with them. Five articles is pathetic, and not worth spending so much time on the site to make 33 euros a week.

They say this 5 is a glitch. I'm hoping they get it raised back to 20 soon. Meanwhile, if you have them pending for more than 2 days, I suggest emailing them. I did and within two hours all of my pending articles were approved.

Flo 10-01-2011 06:26 AM

anng, no I don't think the five is a glitch.

I got a message from their Help Desk saying it was a new norm, to "allow more writers to choose articles". So, unfortunately, I think it's here to stay. :(

I managed to submit all mine mid-week but there's been nothing else to choose since last Monday and it's completely empty this weekend due to their maintenance.

Oh well, their loss. I've already moved onto another site and to my private clients. Five articles at Populis just isn't worth my time.

anng 10-01-2011 06:42 AM

Quote:

Originally Posted by Flo (Post 2844259)
anng, no I don't think the five is a glitch.

I got a message from their Help Desk saying it was a new norm, to "allow more writers to choose articles". So, unfortunately, I think it's here to stay. :(

I managed to submit all mine mid-week but there's been nothing else to choose since last Monday and it's completely empty this weekend due to their maintenance.

Oh well, their loss. I've already moved onto another site and to my private clients. Five articles at Populis just isn't worth my time.

It's interesting that you were told one thing while another told me it's a glitch that they're working on... Definitely reduces confidence levels on everything else they said.

Flo 10-01-2011 07:00 AM

Quote:

Originally Posted by anng (Post 2844265)
It's interesting that you were told one thing while another told me it's a glitch that they're working on... Definitely reduces confidence levels on everything else they said.

anng, I actually wonder if the right hand knows what the left hand is doing at Populis. They seem a bit clueless :)

So many problems lately. Payments late, pay people double then take it back from future payments, terrible communication, a drastic reduction of claim allowances etc.

I doubt I'll go back there, as my clients make up about 80% of my income and the other 20% comes from two websites I've owned for a couple of years, which I should be spending time on to grow further. Populis was great for some quick extra cash, as the writing was fun and easy, but now that it's not fun or easy I'll just go back to what I was doing before :)

GaMama 10-01-2011 09:19 AM

Thanks for the update ladies. I'm still really new to Populis and was trying to decide how much time I should spend writing for them. Now I think I will hold off until the glitches are fixed or they decide to make an official announcement regarding claim allowances.


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