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  #1 (permalink)  
Old 02-13-2018, 03:23 PM
Super WAHM
 
Join Date: Apr 2011
Posts: 389
Default An error occurred .....

I am getting the message that an error occurred while trying to process your request. Please try again later.

I don't get these very often. Sure sucks.
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  #2 (permalink)  
Old 02-13-2018, 03:48 PM
WAHM Addict
 
Join Date: Jan 2008
Posts: 2,035
Default

Quote:
Originally Posted by viwiz View Post
I am getting the message that an error occurred while trying to process your request. Please try again later.

I don't get these very often. Sure sucks.
Yup same here and I agree it does suck. For once there seems to be work in the evening and this message keeps coming up every time I click on the work type. It's 5:47 PM here. Come on Lionbridge cut us a break please. It would be nice to make payout. I need too much though to get there, especially if the site is going to act up like this. SMH

Tried again no dice. This makes no DOGGONE sense whatsoever.
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  #3 (permalink)  
Old 02-13-2018, 05:06 PM
Super WAHM
 
Join Date: Apr 2011
Posts: 389
Default

I turned in a report that generated a ticket and I got an email saying they were working on my request and will update me shortly. Shortly is turning into Longly.
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  #4 (permalink)  
Old 02-13-2018, 05:10 PM
WAHM Regular
 
Join Date: Feb 2010
Posts: 52
Default

Same, here. And I've tried several different browsers (just in case).
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  #5 (permalink)  
Old 02-13-2018, 05:33 PM
WAHM Regular
 
Join Date: Jul 2016
Posts: 114
Default

Yep, me too - since about 4 p.m. EST.
Suuuuuper frustrating.
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  #6 (permalink)  
Old 02-14-2018, 02:36 PM
Super WAHM
 
Join Date: Apr 2011
Posts: 389
Default

This is what I got for a response:

Open Date 2018-02-13T22:31:01 UTC

Subject SmartCrowd Worker Support – Work Stoppage – Work Question

Description Thank you for reporting your issue. Can you give us some more details on: - date and time when the issue occurred? - description step by step what were you performing right before the accident occurred? - can you attach screenshot of the issue? - can you check if the issue appears on a different browser? - does the issue still persist? Our technical team will investigate the issue as soon as you will provide required information. Thank you for your interest in SmartCrowd, have a great day!

My thoughts today are: Too late. It was working again this morning so no need to worry about it now.

Last edited by viwiz; 02-14-2018 at 02:38 PM.
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  #7 (permalink)  
Old 02-15-2018, 06:54 AM
WAHM Regular
 
Join Date: Jul 2016
Posts: 114
Default

Quote:
Originally Posted by viwiz View Post
This is what I got for a response:

Open Date 2018-02-13T22:31:01 UTC

Subject SmartCrowd Worker Support Work Stoppage Work Question

Description Thank you for reporting your issue. Can you give us some more details on: - date and time when the issue occurred? - description step by step what were you performing right before the accident occurred? - can you attach screenshot of the issue? - can you check if the issue appears on a different browser? - does the issue still persist? Our technical team will investigate the issue as soon as you will provide required information. Thank you for your interest in SmartCrowd, have a great day!

My thoughts today are: Too late. It was working again this morning so no need to worry about it now.
Yup. That's an auto-generated stock response, anyway. Have gotten same one any time I've submitted a ticket.
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