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Old 07-18-2016, 07:56 AM
Booth's Avatar
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Default Today's work

This is not good. I have been typing away and my total balance stays at 0.00. Is this happening to anyone else? Has anyone emailed them about this?
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Old 07-18-2016, 08:58 AM
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I had $13 in my account for the blanks we weren't paid for, now my account says $0.
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Old 07-18-2016, 09:50 AM
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Thank you for replying.
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Old 07-18-2016, 10:22 AM
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Same here. I keyed a bunch this morning and everything has been cleared out of pending and approved but earnings still say a big fat 0.
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Old 07-18-2016, 10:34 AM
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Same here - e-mailed support to create ticket, haven't heard anything yet.
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Old 07-18-2016, 10:48 AM
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Quote:
Originally Posted by Vampchick View Post
Same here - e-mailed support to create ticket, haven't heard anything yet.
Support emailed back saying it was normal. I think they misunderstood.
I rejected that the issue was resolved & reopened ticket further clarifying what the problem is, hopefully they'll get it this time.
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Old 07-18-2016, 10:48 AM
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Thank you everyone.
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Old 07-18-2016, 11:04 AM
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It's showing the total in the Earned field. The Total Account Balance remains at $0.00
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Old 07-18-2016, 03:31 PM
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Quote:
Originally Posted by Booth View Post
It's showing the total in the Earned field. The Total Account Balance remains at $0.00
Yup, mine too. I never heard back after I resubmitted my ticket.
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Old 07-19-2016, 06:45 AM
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Yup, mine too. I never heard back after I resubmitted my ticket.
I'm not working until tomorrow, but did get email from help desk - they are working on it.
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