Remote Customer Care Positions

  • REMOTE (Work from home) Customer Care Position
    Hiring in ALL states except: California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.

    Job duties are as follows:
    Minimum of 20 hours a week - Create your own schedule
    Manage large amounts of incoming phone calls
    Identify and assess customers’ needs to achieve satisfaction
    Build sustainable relationships and trust with customer
    Provide accurate, valid and complete information by using the right methods/tools
    Meet personal/customer service team sales targets and call handling quotas
    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    Keep records of customer interactions, process customer accounts and file documents
    Follow communication procedures, guidelines and policies
    Go the extra mile to engage customers

    Requirements for this position:
    Proven customer support experience or experience as a Client Service Representative

    Track record of over-achieving quota

    Strong phone contact handling skills and active listening

    Familiarity with CRM systems and practices

    Customer orientation and ability to adapt/respond to different types of characters

    Excellent communication and presentation skills

    Ability to multi-task, prioritize, and manage time effectively

    High school diploma

    Please Send your resume/inquiries to [email protected]
  • Is this position an hourly wage or 1099 position?
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