At Home Advisor Remote Work Questions

[eirlymeyer]

I am going through the hiring process currently for the Apple At Home Advisor team through Concentrix. Wanted to get some information from any actual At Home Advisors who have been hired & are currently working right now.

A few questions:
1. Landline Corded Phone: Is having a landline phone with a cord a definite requirement? Or is there a better, more convenient setup to have or way around this?
2. Phone Number: Did you end up setting up a new phone number just for this job? If the requirement is to have a phone number with no features, then what about regular incoming calls? How do you handle that?
3. Secondary Job: Is anyone working a secondary job in addition to being an Apple At Home Advisor?

My intention was to be able to take on additional remote jobs, however, if we don't have real control of schedules, then I don't see it the flexibility for additional remote work opportunities.

i'd be interested to hear from actual Work at home Apple Advisors.

[Melodica]

Originally Posted by eirlymeyer

3. Secondary Job: Is anyone working a secondary job in addition to being an Apple At Home Advisor?

My intention was to be able to take on additional remote jobs, however, if we don't have real control of schedules, then I don't see it the flexibility for additional remote work opportunities.

i'd be interested to hear from actual Work at home Apple Advisors.

It's highly doubtful that you'll have much control over your schedule unless you're REALLY good. I know that working for Apple itself you can request a certain schedule when there's a shift bid, but it's based on stats, so if you aren't the top of the pack you're less likely to get what you want.

[Melvita]

Originally Posted by eirlymeyer

I am going through the hiring process currently for the Apple At Home Advisor team through Concentrix. Wanted to get some information from any actual At Home Advisors who have been hired & are currently working right now.

A few questions:
1. Landline Corded Phone: Is having a landline phone with a cord a definite requirement? Or is there a better, more convenient setup to have or way around this?
2. Phone Number: Did you end up setting up a new phone number just for this job? If the requirement is to have a phone number with no features, then what about regular incoming calls? How do you handle that?
3. Secondary Job: Is anyone working a secondary job in addition to being an Apple At Home Advisor?

My intention was to be able to take on additional remote jobs, however, if we don't have real control of schedules, then I don't see it the flexibility for additional remote work opportunities.

i'd be interested to hear from actual Work at home Apple Advisors.

I've worked for Apple for 5 years, a landline use to be required but we use a soft phone now. Shift bids are usually every 3 months, I'm in a special department ours are every 6 months. I never worked for a vendor site like concentrix they might have different requirements. If I were you I would apply with Apple not a vendor, we always hire around this time every year.

[GemmaRose]

Hi, maybe you can give me some insight. I have applied with Apple a few times, with no luck. I formerly worked for a vendor, do you think this has anything to do with no call backs?

I supported the online store and I loved it, but then our floor was changed, and then I no longer enjoyed it.

Thank you for any guidance you might be able to give me!

[pedrocampos]

I believe that if you are not passionate about what you doing, there's no point in continue. Follow whatever it makes you excited and don`t give up, even if you have to fail 10.000 times, just keep trying! Hope it helped!

[Melvita]

Originally Posted by GemmaRose

Hi, maybe you can give me some insight. I have applied with Apple a few times, with no luck. I formerly worked for a vendor, do you think this has anything to do with no call backs?

I supported the online store and I loved it, but then our floor was changed, and then I no longer enjoyed it.

Thank you for any guidance you might be able to give me!

I know several people that have worked at vendor sites and were hired on. I would suggest to keep applying even apply for different cities.