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Old 02-04-2016, 11:59 AM
elph's Avatar
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Post Inbound split shift hiring now

Transcom is hiring for an inbound split shift position. From the description I saw it looks like tech support but it's just vague enough that it could be something else. Anybody know how much they pay? The ad I saw didn't show the pay rate, and neither does the application link:

https://transcom.apply.csod.com/ise-...qhWz2zdxfQFKi4
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Old 02-09-2016, 09:38 AM
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Link is invalid
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Old 02-10-2016, 07:58 AM
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Work-at-Home employment with Transcom is ONLY AVAILABLE to residents of certain states. In order to apply for this position, you absolutely MUST live in one of these states to be considered. Otherwise your application will be rejected.

Do you live in one of the following states?: AL, AR, AZ, CO, FL, GA, IA, ID, IL, IN, KS, LA, MI, MN, MO, NC, ND, NE, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, WA, WI.

This is what I got off of the application, I am going to apply to see what the rate of pay would be
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Old 02-10-2016, 08:01 AM
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Here is some more information on this job:

From your home office, you will be expected to build rapport with frustrated customers, route calls to appropriate departments, and resolve complaints about products and services. You will also be expected to sell services and product protection plans. You must be detail-oriented, high-energy, and flexible to succeed in this role.

You will receive non-stop calls from frustrated customers. You will be expected to be well-informed about process changes in order to help clients on multiple issues.

Additionally, you may be expected to perform any of the following duties:

Responding to billing and service coverage inquiries
Persuading current and potential customers to purchase additional services or upgrades
Troubleshooting basic technical issues
Scheduling additional technician support for the customer
Be comfortable working with an aging customer population


Hourly wages start at $9.50 an hour
Monthly bonuses possible based on performance (up to $0.80 per productive hour)
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Old 02-16-2016, 04:49 PM
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Thanks angelsallaround! They are still hiring for that position, it looks like.
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