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Old 09-09-2015, 05:06 PM
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Join Date: Feb 2014
Location: Highlands NJ/Bethlehem PA
Posts: 6
Smile Looking for CSR Full/Part Time

Customer Service Representative
RSB Customer Relations LLC is a rapidly growing company that is looking to add to its customer service team. We are seeking someone not only to provide excellent service to our customers, but also to help us build the processes and training to support a growing organization.

We currently have a travel industry project

The Job:
Your primary responsibility is to answer calls coming into our 800 number. Customers frequently have questions they would like answered before they book. Some customers simply prefer to speak to a person when making a reservation. Some callers are just lost and simply need to be redirected to the right place.
Because of our small size, this is not a full-time job (at least not yet). We simply don’t receive enough calls to keep someone busy throughout the entire day. Given that, we expect to pay someone based on the time they spend on the phone. While we have some flexibility, we expect you to be generally available to assist customers in defined windows of time.
• Have excellent communication and listening skills
• Tend to accommodate rather than dominate
• Have a high amount of patience
• Possess a strong attention to detail
• Have a great telephone manner
• Would be able to guide Customers who call you through our website
• Are extremely reliable and consistent
• Are able to summarize and communicate customer issues and problems to ]the development team to get them fixed preemptively
• Are a quick learner and happily document your learning

To apply, please send a resume and description of yourself and why you are interested to [email protected]
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Old 09-18-2015, 07:39 AM
LuvRkiddies's Avatar
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Join Date: Aug 2005
Posts: 402

RSB Customer Relations LLC - About Us

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Old 09-18-2015, 01:08 PM
KCee63's Avatar
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Join Date: Sep 2007
Location: United States
Posts: 126

Originally Posted by LuvRkiddies View Post
Ha ha! I noticed that as well. I'm a stickler for having someone proofread prior to publishing something online (or anywhere).
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Old 09-19-2015, 03:27 AM
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Join Date: Jan 2015
Posts: 12

Has anyone done any further research or talked to anyone that has actually received a response?
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Old 09-22-2015, 05:21 AM
ladyceleste's Avatar
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Join Date: Dec 2011
Location: Virginia
Posts: 140
Default Looking for CSR Full/Part-time

He never responds to any one emails. SMH
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csr, inbound, travel

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