Go Back   WAHM Forums - WAHM.com >

Welcome to the WAHM Forums - WAHM.com.

Welcome to WAHM Forums

Already registered? Login above 

OR

To take advantage of all the site's features, become a member of the largest community of Work-At-Home Moms.

The advertising to the left will not show if you are a registered user.


Reply
 
Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 09-09-2015, 05:06 PM
Registered WAHM
Thread Starter
 
Join Date: Feb 2014
Location: Highlands NJ/Bethlehem PA
Posts: 6
Smile Looking for CSR Full/Part Time

Customer Service Representative
RSB Customer Relations LLC is a rapidly growing company that is looking to add to its customer service team. We are seeking someone not only to provide excellent service to our customers, but also to help us build the processes and training to support a growing organization.

We currently have a travel industry project

The Job:
Your primary responsibility is to answer calls coming into our 800 number. Customers frequently have questions they would like answered before they book. Some customers simply prefer to speak to a person when making a reservation. Some callers are just lost and simply need to be redirected to the right place.
Because of our small size, this is not a full-time job (at least not yet). We simply don’t receive enough calls to keep someone busy throughout the entire day. Given that, we expect to pay someone based on the time they spend on the phone. While we have some flexibility, we expect you to be generally available to assist customers in defined windows of time.
You:
• Have excellent communication and listening skills
• Tend to accommodate rather than dominate
• Have a high amount of patience
• Possess a strong attention to detail
• Have a great telephone manner
• Would be able to guide Customers who call you through our website
• Are extremely reliable and consistent
• Are able to summarize and communicate customer issues and problems to ]the development team to get them fixed preemptively
• Are a quick learner and happily document your learning

To apply, please send a resume and description of yourself and why you are interested to [email protected]
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old 09-18-2015, 07:39 AM
LuvRkiddies's Avatar
Super WAHM
 
Join Date: Aug 2005
Location:
Posts: 402
Default

RSB Customer Relations LLC - About Us

Grammar?
Reply With Quote
  #3 (permalink)  
Old 09-18-2015, 01:08 PM
KCee63's Avatar
WAHM Regular
 
Join Date: Sep 2007
Location: United States
Posts: 126
Default

Quote:
Originally Posted by LuvRkiddies View Post
Ha ha! I noticed that as well. I'm a stickler for having someone proofread prior to publishing something online (or anywhere).
Reply With Quote
  #4 (permalink)  
Old 09-19-2015, 03:27 AM
Registered WAHM
 
Join Date: Jan 2015
Posts: 12
Default

Has anyone done any further research or talked to anyone that has actually received a response?
Reply With Quote
  #5 (permalink)  
Old 09-22-2015, 05:21 AM
ladyceleste's Avatar
WAHM Regular
 
Join Date: Dec 2011
Location: Virginia
Posts: 140
Default Looking for CSR Full/Part-time

He never responds to any one emails. SMH
Reply With Quote
 
Reply

Tags
csr, inbound, travel

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off