CrispThinking hiring work from home social media moderators

[khristal23]

Crisp Thinking is a global-leader in the development of world-class community management solutions. Crisp’s innovative solutions range from state-of-the-art automated technology used to identify cheats in online games, to patented behaviour profiling of suspicious users on kids’ services and through to full-service moderation for UGC and social media.

We are currently seeking savvy, work-from-home individuals with a love of social media and community platforms to join our moderation team.

The Work

Working from home on a freelance basis, our content moderators are responsible for:
• Accurately tagging content from social media and UGC platforms in line with moderation guidelines
• Escalating issues to Moderation Shift Managers as necessary
• Alerting Moderation Shift Managers to trends or building situations on a client’s site
• Determining whether content is of a positive or negative sentiment
• Providing Moderation Shift Managers with a timely shift report noting any issues encountered during shifts

What We Look For

• Previous experience in moderation preferable, but not essential
• Experienced user of common social media platforms and demonstrated participation in online community activities (e.g. forums, YouTube, blogs, Pinterest etc)
• An eye for detail and the ability to assimilate complex guidelines and apply them to the live moderation of content
• Great communication skills
• Flexibility and good team working
• Friendly, but professional nature and a dollop of common sense!

Equipment Requirements

• Good broadband connection
• Computer with 2Gb RAM minimum
• Windows 7 upwards or on a Mac OS X 10.6 (Snow Leopard) upwards

If interested, Please send a cover email and CV to [email protected]

[blueblue]

Wow, I had to google what is an email cover and cv.... I kind of guessed that the email had to include a cover letter but a cv? Your cv has to be 2 or more pages. Just an fyi!

[tenderone]

A curriculum vitae (CV) is indeed more detailed.