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Old 07-06-2011, 05:51 PM
Southernbred's Avatar
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Join Date: Mar 2010
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Default CAC Associates Inc

CAC Associates Inc

Website: http://www.cacassociates.com

CAC Associates provides virtual contact center services that are affordable for small to mid-sized companies. The services offered by CAC Associates become an extension of their clients providing continual service all hours of the day that include deployments, after hours emergency travel, staffing, dispatch, call center functions, check-in and check-out, and project support. CAC Associates prides itself on providing high-quality services winning several awards for their excellence. All employees that work for CAC Associates are professional and have been trained to meet the specific needs of their clients. CAC Associates is a woman owned business headquartered in Temecula, California and has offered part-time employment opportunities in the past with the ability to telecommute.
Headquarters
Carol Stream, IL
See other current jobs and past jobs with CAC Associates Inc

Part Time On Call Representative needed for rotating shifts 2 weeks per month. Shifts will include M-F 5pm Central TIme to 8:30 am Central time and weekends 24 hours (total 7 day shift is Monday-Sunday). You will be expected to be on call for 7 day shifts twice monthly (one shift on, one shift off, etc.). Duties include servicing incoming phone calls for one of our clients. Calls range from simple messages to taking reservations and scheduling emergency repair technicians. Call volume is light (at most 5-6 calls per day/night). Some of these calls will require you to make outgoing calls (for which you will use our phone system) You will be using our virtual phone system along with the following equipment, which you will provide:

A phone line (cell phone is ok, but calls can not go to voicemail)

Desktop Computer or Laptop (preferred) minimum Pentium 4, Windows XP with at least 2 gig of Memory

You can be mobile with this job but if you are not in an office setting at any time during your "On Call" shift, you will be expected to have a mobile computer, with internet access and a cell phone, to service the incoming calls. Our phone system will deliver the calls to your phone (home or cell)

Please submit your resume and a brief cover letter explaining your telecommuting experience. This position is ALL telecommuting.

We look forward to hearing from you,

About us:

Fueled by demand for excellence and exponential growth in a new economic climate, CAC Associates is a leading provider of contact center solutions. CAC Associates, Inc. with over 20 cumulative years experience in customized Virtual Team support environments, centers specialization around contact center, customer relationship management, and development of unique support frameworks including Logistical Support, Product Support, Fulfillment and Project Management targeted to the deployment and support of Customer Experience excellence.


Date Posted: 06/14/11
Categories: Client Services, Call Center, Customer Service, Inbound Call
Job Type: Part-Time
Hours per Week: Flexible
Career level: Experienced (non-Manager)
Flexibility: Telecommuting

Level of Telecommuting: All Telecommuting
Travel Required: No
Salary & Benefits: 300 USD / Weekly
Preferred Start Date: Two Weeks
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