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Artist4Sale 09-02-2009 07:20 PM

Wow
 
My first complaint. I know they are probably overwhelmed with all the last minute orders and all, but I put a party in on Friday, and I saw that it had partial shipping so I took a look. Not ONE person's order is complete, they are ALL missing something. SO WHY even ship anything at all??? If I had a couple COMPLETE orders fine, but not ONE person's is complete, it's like they shipped a handful of bars from each person's order in the party!! ??? WHAT ???? So yes my first irritation. Wondering who was the one that let that through, totally doesn't make sense.

Stacey

imamomagain 09-02-2009 07:26 PM

With catalog transitions, sometimes different items come from different warehouses. There is nothing on backorder, but the remaining items usually ship out quickly.
I'm sure they weren't expecting to sell as much as they did especially the last day of the month!
I'm also betting they are working very hard to at least get some things out asap.

kainsley\ 09-02-2009 07:35 PM

Lisa is right. Orville mentioned on last week's directors' call that the discontinued bars would ship separately because they were only in one warehouse. The warmers will come from a different warehouse, but nothing is on backorder.

Artist4Sale 09-02-2009 08:55 PM

Okay thanks gals, just was so weird, I never had that happen!!

LorettaA 09-03-2009 04:36 AM

It could be a simple as those items coming from a different distribution center. I'm surprised some of your shipment already went out. The sales have been huge so I just assumed we would be waiting longer for shipments.

Artist4Sale 09-03-2009 08:49 AM

Quote:

Originally Posted by LorettaA (Post 2435539)
It could be a simple as those items coming from a different distribution center. I'm surprised some of your shipment already went out. The sales have been huge so I just assumed we would be waiting longer for shipments.

This party was put in like Thurs or Friday night, maybe that is why?

Stacey


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