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Old 09-02-2009, 07:20 PM
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My first complaint. I know they are probably overwhelmed with all the last minute orders and all, but I put a party in on Friday, and I saw that it had partial shipping so I took a look. Not ONE person's order is complete, they are ALL missing something. SO WHY even ship anything at all??? If I had a couple COMPLETE orders fine, but not ONE person's is complete, it's like they shipped a handful of bars from each person's order in the party!! ??? WHAT ???? So yes my first irritation. Wondering who was the one that let that through, totally doesn't make sense.

Stacey
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Old 09-02-2009, 07:26 PM
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With catalog transitions, sometimes different items come from different warehouses. There is nothing on backorder, but the remaining items usually ship out quickly.
I'm sure they weren't expecting to sell as much as they did especially the last day of the month!
I'm also betting they are working very hard to at least get some things out asap.
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Old 09-02-2009, 07:35 PM
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Lisa is right. Orville mentioned on last week's directors' call that the discontinued bars would ship separately because they were only in one warehouse. The warmers will come from a different warehouse, but nothing is on backorder.
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Old 09-02-2009, 08:55 PM
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Okay thanks gals, just was so weird, I never had that happen!!
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Old 09-03-2009, 04:36 AM
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It could be a simple as those items coming from a different distribution center. I'm surprised some of your shipment already went out. The sales have been huge so I just assumed we would be waiting longer for shipments.
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Old 09-03-2009, 08:49 AM
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Quote:
Originally Posted by LorettaA View Post
It could be a simple as those items coming from a different distribution center. I'm surprised some of your shipment already went out. The sales have been huge so I just assumed we would be waiting longer for shipments.
This party was put in like Thurs or Friday night, maybe that is why?

Stacey
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