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Old 06-30-2016, 05:07 PM
sunshine5637's Avatar
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Default Twitter help please!

I'm on Twitter...I had somehow gotten two accounts...I'm not sure how this happened, but I'm now unable to tweet, respond and/or follow others. I tried to submit a help ticket to activate/restore my account but I'm told that my account is in good standing. I've eliminated the account I'm not using; I've verified my phone and email AND I've reset my password. The Twitter help page is no help at all and I've submitted a couple of help tickets to resolve the issue but no luck. I tried to change my username/email so I could deactivate the account and start a new one with the correct information but it won't let me change that information, either.

Can someone help me with this? I'm totally clueless!

Thank you!

Melissa
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Old 06-30-2016, 05:54 PM
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Unfortunately, it can sometimes take aNY where from a few hours to a few days for Twitter to actually delete accounts. I'd suggest revisiting it tomorrow.

Quote:
Originally Posted by sunshine5637 View Post
I'm on Twitter...I had somehow gotten two accounts...I'm not sure how this happened, but I'm now unable to tweet, respond and/or follow others. I tried to submit a help ticket to activate/restore my account but I'm told that my account is in good standing. I've eliminated the account I'm not using; I've verified my phone and email AND I've reset my password. The Twitter help page is no help at all and I've submitted a couple of help tickets to resolve the issue but no luck. I tried to change my username/email so I could deactivate the account and start a new one with the correct information but it won't let me change that information, either.

Can someone help me with this? I'm totally clueless!

Thank you!

Melissa
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Old 07-05-2016, 10:36 AM
GG9909's Avatar
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I had my account suspended due to a third party app doing funky things in twitterverse. I had sent in an email to the help section and yes, took a few days, but all was cleared after. If you have other apps linked to your twitter acct, try shutting them off, and wait to see if that helps.
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Old 08-03-2016, 07:52 AM
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I actually have the same problem and had just come to the conclusion that nothing can be done. Will be interestd to see whether someone can offer a solution.
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Old 08-03-2016, 07:55 AM
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Don't know if it will help, but I'd try clearing cookies on my machine just to see.
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