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View Full Version : need help

03-11-2013, 02:45 AM
I have recently upgraded. Worked with my credit card fine

but its not letting me buy php or co op credits at all.. Keeps saying declined... Before and after i upgraded it did this. Please help

03-11-2013, 08:54 AM
As long as you are upgraded you should be able to buy the php or coop credits.

I would either call customer service or send in a support ticket through your back office. Also I would suggest contacting your enroller so they are aware of the situation as well.

03-11-2013, 07:00 PM
Turns out there was a blanket issue with credit card processing today, you were not the only one! New team members were eventually able to join and their credit cards processed.

Have you tried it again? A good idea, too, would be to go into your order history and make sure the transaction says "unpaid" Then try again.

03-12-2013, 05:25 AM
Yup finally got it working !! Lol thanks

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