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Common Courtesy

by Bob Osgoodby Have you ever gone into a store and wasn't able to find anyone to help you? If you walk

Client Emergencies: Resolved or Rejected?

by Marcia Yudkin Do your clients have emergencies? Jack Mitchell, author of the marvelous book Hug Your

Caring for Your Customers

© 2003 Terri Seymour You probably think I am going to say something like," The customer is always right."

Building Rapport

by Bob Osgoodby If you have a great offer, and someone doesn't buy, don't take it personally. It may

Brand Equity - Worth Safeguarding

by Marcia Yudkin The state government of Vermont has taken aggressive steps to safeguard the state's

Beat Your Competition Without Cutting Your Price

By Bob Leduc One way to beat your competition is to charge less for a similar product or service. But

Bad Attitude

by Bob Osgoodby It never ceases to amaze me that some people trying to do business on the Internet exhibit

7 Questions Home Business Owners MUST Answer

Copyright © LuAnn Elliott 2003 There are a few items any home business owner must address if their business

What Eco-Friendly Business Cards Say about You

Eco-friendly business cards are more than just a away to keep materials out of a landfill. They are also

How to Find Customers for Your Costume Design Business

Customers who are in need of costume design are all around where you live. Think about all the holidays,

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