There are many signs of business credit card fraud and
unfortunately, it will occur sometime within your multiple business
transactions. If you expect to get into the online business, this is
going to be a field you're going to need to study to reduce incurred
expenses. There are ways you can limit and/or prevent the damages of
business credit card fraud.
1. Write an Effective Return Policy
The most common issue is people who receive items and would like to
return the product. In the process of being denied, the purchaser has
now subjected you to a chargeback (and not returning the product, which
is theft). Do not hide your return policy if you want to avoid things
like this from happening. Make sure your company's customer service is
available so that valuable questions are able to be answered. Most
companies need to evaluate their return policy. Do you only accept
"sealed" goods, or is it okay to exchange goods; do you have a 30 day
period, or a 60 day one; do you need proof of receipt? This will help
reduce any potential product return fraud.
2. State Who You Will Ship To
Some countries are notorious for buying products with other people's
credit cards and then selling the items for 100% profit. To address this
issue, ship only to the country you are in, or select ones you are
familiar with. It saves headaches, and keeps would-be bandits from
wasting their time.
3. Know Which Products are Prone to Fraud
If you are selling high end items, like computers, electronics and
gaming merchandise, you need to know that these are highly-fraud based
items. They are often compact enough to ship, and highly valued.
Understand and familiarize yourself with shipping policies and how to
insure your products properly. Know how your business credit card is
being used and when, especially when it comes to purchasing your
high-valued products. It may be better to make individually purchases
instead of being on any type of automatic purchase cycle, especially for
items that are expensive.
4. Look for Irregularities
As a business, you need to always question high priced transactions,
because anyone putting down hundreds to thousands of dollars without so
much as contacting you is a good sign of trouble. Reason being is that
credit card fraud can occur when people rack up a quick bill. Other
signs are when extremely low miniscule transactions add up and occur
right before a rather expensive transaction. If one person combines a
few "low" purchases with a very high one, it's a red flag, because the
previous one was a testing ground (same day shipments as well, in the
case of certain African countries).
5. Follow Up
Some companies have dispute features (PayPal), where evidence is
crucial in order to maintain your records. Understanding these dispute
features and what policies are offered with credit card companies will
not only bring you peace of mind, but will also help you to indicate
potential fraud occurring on your credit card or any type of business
card you may use. Doing so will save hundreds. Finally, identify your
customers, their needs, and how your business can avoid credit card
fraud. By enforcing your own policies, procedures, and being proactive
with regards to how money is coming in and out of your business, you
will be ready to tackle any credit card fraud problems that may filter
in.
5 Ways to Prevent Business Credit Card Fraud
