rikizzz, have you been able to solve the problem with the zip software?
Usually, if you post a test-related question on WAHM and/or some other forums, the admin, mods or members will kindly and tactfully let you know that they do not answer test questions and give you a brief explanation as to why.
Not saying it doesn't happen, but I've not heard of a situation where a company would intentionally make it difficult to download their instructions. The instructions may be complicated but obtaining them should not be. It makes me wonder if the software may be corrupt.
Remember, though, there are other companies out there. The companies I am familiar with simply want to be sure you can follow their instructions to the letter.
I hope the issue has been resolved and you are able to complete the test. Good luck!
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