Customer Service Associate (Amazon.com) - Kentucky Only

[SmartChic]

Amazon North American Customer Service is now hiring Work From Home Customer Service Associates in Kentucky! There are no sales and no schemes, and you can work from home in your pajamas (really, we don't mind!) solving customer issues via phone, email, and chat. We provide extensive paid training and ongoing daily support to make sure you're successful.

This is a regular position with competitive base pay, a performance-based quarterly bonus, great benefits, stock, time off, an employee discount, and dedicated resources to support your ongoing growth and development. Some level of schedule flexibility is required, as available shifts include days, afternoons, and evenings, typically one or both weekend days, and occasional overtime. Base pay is $12.10/hour with the opportunity to earn a quarterly cash bonus.

The ideal Work from Home Amazonian will demonstrate the ability to work independently with the utmost of professionalism, integrity, and dependability. S/he will be confident and organized and will know when and how to reach out for assistance. An Amazonian has a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns (Amazonians don't pass the buck when it comes to customer issues). Finally, an Amazonian is supremely internet savvy and has high technical aptitude when it comes to online tools and research.

Basic Qualifications

* 1+ years prior Customer Service Experience
* High School Diploma
* Strong familiarity with online shopping and research
* Ability to successfully complete pre-employment assessment and criminal background check
* Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet
* Outstanding communication skills
* Ability to particpate in, successfully complete, initial training (first 3 weeks)

Work from Home Office/Technology requirements:

* Your home address must be in the state of Kentucky and we are recruiting in the Northern Kentucky area. These areas may include Lexington, Louisville, Covington, and surrounding areas.
* Have (or be able to obtain) High Speed Internet (3mb or better) from a reliable provider
* Have (or be able to obtain) a dedicated analog telephone land line from a reliable carrier (must be installed before you can start)
* Dedicated home workspace (free from background noise, interruptions, and distractions)
* Another means of communication (personal landline or cell phone, for emergency purposes only)


* College degree
* 3+ years' experience as a customer service professional
* Prior experience working independently in a virtual environment

Original Post: http://www.careerbuilder.com/JobSeek...R7055V3556RYB3

The WAHSS Post: http://thewahss.com/customer-service...vice-associate

[Dgardner0916]

Will you specifically be assigned to telephone or email or chat support or is it going to be a mixture of all? I am asking because I have been searching for a chat or email support position for a while while I cannot do telephone because I have children and pets.

[SmartChic]

Referring back to the post: You must have an analog land line or be willing to obtain one. So, I'm assuming it will be a mixture of both.