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Customer service is a challenging and exciting career--especially for those who are looking to work from home! The opportunities to work from home as a customer service representative (CSR) are growing. However, the demand is high and competition is steep.
Excel in Customer Service as a Career--Employment Training is a professional online, 4 week course facilitated by a customer service consultant and trainer with almost 20 years of experience in the customer care field. This course covers many topics that today's employers want their customer care team to know and understand: --How Corporate Identity Relates to Customer Care Roles --How to Successfully Handle Difficult Customers --Customer Care Communication through E-mail, Telephone and In Person --How to Interview for a Customer Service Position, including a Telecommuting Opportunity --A Sample Resume --And so much more! Weekly course starts June 22nd - July 13th, 4:30pm - 6:45pm. Complete course with workbook and reference guide included. Participants receive certificate of completion and can utilize this training on a resume and during an interview. Please visit MI Local Perks, LLC Customer Service and Sales Training and Consulting for more details. To receive 50% off the course price, please e-mail training@milocalperks.com and let us know that you found out about us through WAHM. We look forward to helping you expand your career in the customer service field! Yours truly, MI Local Perks, LLC Putting the Perks Back into Customer Service! |
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| Tags |
| csr, job, telecommuting, training |
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