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Asurion - Customer Service Reps
Here is the webpage link: https://asurion.greatjob.net/jobs/Jo...f-a8a8ace572e2
Let us tell you a little more...
Requisition #: 110763
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Working at home can be extremely comfortable, convenient and conducive to your lifestyle while allowing you to save money on gas, lunch and work clothing. But unfortunately, most Work-at-Home Opportunities that sound too good to be true usually are.
It's time you got to know Asurion.
Asurion is the global leader in technology protection services. From lost, stolen and damaged wireless handsets to malfunctioning computers or HDTVs, Asurion provides more than 70 million consumers worldwide with best-in-class, next day device replacement. Asurion also offers protection of user content and software.
With several offices and call centers across North America and around the world, plus a rapidly expanding force of Work-at-Home Agents, Asurion has over 10,000 employees dedicated to providing great service.
Over the past 10 years, Asurion has grown to become the largest global provider of value-added services to wireless carriers and their subscribers. If you compare Asurion's growth in that period to the fastest growing public companies, we'd be in the top 1%. This growth reflects our commitment to quality and product innovation...and our passion for delivering services that exceed our customers' expectations.
With Asurion you will be an employee (not an independent contractor), work a set week-to-week schedule, earn an hourly pay rate, receive paid training and rely upon easily accessible support whenever you need it.
What the job involves:
Handling inbound calls from customers regarding wireless handset insurance claims, electronics repair facilitation or roadside assistance requests from wireless customers.
•At least 1 year of customer service, retail or call center experience
•Excellent customer service and communication skills
•PC literacy (Windows, web navigation) and 25 WPM typing skills
Full-time and part-time openings are available and exact schedules will be discussed with each candidate, but evenings and weekends will be required. You must be able to work at your computer throughout your entire shift (minus short breaks and a lunch period) while maintaining a noise and distraction-free environment.
•PC running Windows 7/Windows XP/Vista with sound card, headset jack or external speakers, 10/100 Ethernet and at least two USB 2.0 ports. Processor speed, space requirements and other specifications can be found at AsurionForceAtHome.com.
•High-speed, hard-wired broadband internet connection (see below for details)
•Corded phone connected directly to your hard-wired analog phone line in one of the following area codes: 615, 901, 731, 931, 423, 865, 423, 713, 719, 720, 970, 303, 913, 816, 214, 469, 972, 682, 817
•Telephone headset with noise-canceling amplifier and microphone
•Headset with USB adaptor and microphone capable of plugging into your computer
Broadband Internet Access:
A high speed internet connection that must be able to consistently provide download speeds of 768 KB download and 256 KB upload. This must be a hard wired service such as DSL/Cable/Fiber; wireless service or satellite broadband services are not acceptable.
Please select continue to immediately apply for this great opportunity!
Asurion is an Equal Opportunity Employer M/F/D/V.
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