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  #1 (permalink)  
Old 07-21-2010, 05:45 AM
sue311's Avatar
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Join Date: Apr 2006
Location: Virginia, US
Posts: 1,362
Default Very disappointed in my purchases

I bought a necklace and an earring from a consultant in March at an expo. I had to send the earring back after 2 months as it was changing and some fuzzy stuff started to appear. I received a new earring and the same thing is happening and now, the necklace has changed color. I am very disappointed to say the least and since I am not in contact with the consultant, would the company have records of my purchase as I would like to speak with someone about either a refund or exchange.

Thanks for your replies.

****BIG APOLOGY****. The jewelry was purchased from Premier Designs and not from this company. I found the consultant's business card and I will send her an email.
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Last edited by sue311; 07-21-2010 at 03:23 PM. Reason: As above
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  #2 (permalink)  
Old 07-21-2010, 07:12 AM
pacew's Avatar
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Join Date: Apr 2010
Location: South Carolina
Posts: 106
Default Sterling Silver Care

You should definitely contact Inspiranza. They have the BEST customer service. They can also help you with how to care for your sterling silver. Inspiranza has very high quality jewelry. Returns for defects are very uncommon. So please contact them and let them help you resolve the problem. Sorry that your consultant is not there for you. The main website is: Sterling Silver Jewelry | Home Jewelry Parties | Silver Bracelets/Earrings/Rings ? Inspiranza Designs Inc.

Wendy Pace
www.myinspiranza.com/pacew
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Old 07-21-2010, 08:03 PM
accents4you2's Avatar
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Smile Thanks for clearing that up

Suzette,

I am glad you discovered it wasn't our jewelry and that you edited your post. When I read your post I was a bit confused. I wear my Inspiranza jewelry all the time...and have had it for a long time. All my pieces are still very beautiful and honestly I have never had any fuzz or change of color on any of my pieces....

Fuzz on jewelry is not good...I hope you get the problem resolved soon!
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Old 07-22-2010, 04:32 AM
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Join Date: Apr 2010
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Default Thank you

Suzette,

I would like to thank you too for discovering reporting back that it was not Inspiranza. All of our jewelry is .925 Sterling Silver so it did not make sense, but knew you needed it figured out. Hope you get it resolved and maybe take a look at our catalog for new time.

Wendy Pace
www.myinspiranza.com/pacew
Wendy Pace's Blog
 
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