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  #11 (permalink)  
Old 03-16-2010, 01:17 PM
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I would like info as well, Has anyone heard anything ?
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  #12 (permalink)  
Old 03-17-2010, 12:59 PM
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Posts: 13
Default would someone please pm me as well?

I would like to know more about CLC. Thanks a lot.
  #13 (permalink)  
Old 03-17-2010, 01:37 PM
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Hi all,

I applied last week and waiting on them to contact me. Haven't heard anything yet. Just waiting.
  #14 (permalink)  
Old 03-17-2010, 01:38 PM
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What does CLC stand for? That is what we are trying to figure out. Where did you apply?
  #15 (permalink)  
Old 03-18-2010, 02:46 PM
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Default Worked there for 3 years

i worked for them for a long time. Before they put in their new system, then after. It wasn't so bad before, but now they listen to everything you do. You get cussed at and have to say thank you to the customers. not that i would cuss them back but i would like the option to hang up on people that threaten me.

The company does pay on time, it is a flexible job. That is the only thing good i can say about it. the people you work for are short worded, they don't train well. If you have a question they dont really seem to give you a straight answer. They every once in a while say "good job", but the majority of the time they are hounding you for not getting emails from the people, getting credit cards, OR....... just not getting enough contacts ( people answering the phone) Like there is anyway you can MAKE someone give you email, credit card #,, OR PICK UP THE PHONE! and then stay on it.

They mostly dial for newspapers... and t he system doesn't put the newspapers name on the caller id. So you might be calling for a newspaper in Huston Tx, and the phone will show California. The customers get really mad they don't trust you. Then CLC gets mad that you cant get them to give emails and credit card#s.

They are constantly changing the script and if you deviate by one word and they catch you... you will get a call... you constantly waiting for them to fire you, BUT they wont! you have to screw up really bad for them to fire you ( like cussing out someone... in which you cant draw unemployment)... they don't want to pay it. So you just have to suffer them or quit.

Also they work for online colleges... they do some Saturday dialing for that. its not as bad as the newspapers, you get hung up on more, but getting the info from the people you call is really hard. most of the people just got put on a list and you are cold calling, but they dont tell you that. i have called and asked for 12 year olds!! They get on the computer and put in info and you call. Even if there name is showing Spongebob Squarepants.... you call them!! For a long time you were calling people that were in thier 70's that already had a college education, and they REALLLLLLY get made that you called. especially if you ask Mr john Doe and he is DEAD!

If you think you go into this job and people will be nice and you will be nice, CLC will love you and everything will be fine... think again. if it aint the people cussing you its CLC hounding you.

BUT.... maybe you like that kinda thing.... its pays $8 an hour every 2 weeks for newspapers $10 an hour for colleges. Good luck!
  #16 (permalink)  
Old 03-23-2010, 11:27 AM
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could someone please pm me also! Thanks so much!!
  #17 (permalink)  
Old 04-04-2010, 06:03 AM
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could someone explain me what is CLC please, are they accepting employees outside the US? Thank you!
  #18 (permalink)  
Old 04-21-2010, 08:20 PM
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could someone just answer the question already? this is really intriguing and annoying at the same time. Please! for the sake of all of us looking for jobs here!
  #19 (permalink)  
Old 04-26-2010, 01:13 AM
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Can you please tell me what CLC stands for Thank you
  #20 (permalink)  
Old 05-20-2010, 09:49 AM
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No wonder there is so much confusion. I don't know why this forum is listed with just an acronym for the company instead of their name, and why no website address has been listed

Here's what I found:

Customer Loyalty Concepts

Their website is:

http://www.customloyal.com/

It appears to be a customer retention company. They equip you with software to field customer complaint calls. All phone work is done over the internet, as far as I know.

From their site:
Quote:
Our employees will make calls that are scripted to assist our clients with their ultimate needs. These calls are typically customer service based. You can expect to make simple and short-lived calls. Examples would be qualifying leads, confirming customer satisfaction, reminders and requesting information for short surveys. To better help you understand the work you will be doing, you might want to go to the Resource Library tab on this site. Our employees will only be calling existing customers or people who have provided written permission to contact them. There is NO cold calling!!!
Quote:
Beginning pay depends on your campaign and any bonuses incurred. It ranges from $8 to $10 per hour plus bonuses. You are paid for "on hook" calling time only. Tasks such as reading your daily email and entering billable hours would be the same as driving to and from work at a job outside of the home. Colorado is a no-pay training state, however, we believe that training is critical and essential so all employees will be paid for training. You will receive your training pay once you are released from training and have completed 24 hours of live dialing. Compensation for work performed shall be paid every other week. You will receive a check in the mail or a direct deposit to your checking account (you are not eligible for direct deposit until you have been an employee for 90 days). CLC prides itself in paying all invoices promptly and on time!


We are looking for self-motivated and flexible employees with a personable, professional and enthusiastic voice. We require each employee to work a minimum of 20 hours per week. The calling is done Monday through Friday.


If you are employed outside of the home, we have found you would not have the time required to work for CLC.
The requirements are:

Quote:
ALL OF THE REQUIREMENTS BELOW MUST BE MET IN ORDER TO BE CONSIDERED FOR EMPLOYMENT! NO EXCEPTIONS!

Since we all work from home, part of our job description is that we check our voice messages and email a minimum of 3 times a day Monday through Friday.

* Any type of reliable voice messaging. Cell phone voice messaging is acceptable. Not an answering machine.
* Reliable email provider.
* Strong computer proficiency is a MUST!
* Pentium IBM compatible or better PC. NO MACINTOSH.
* Windows XP SP 2 or better.
* Minimum 1 GB of available RAM.
* Minimum 1 GB of available hard drive space.
* Broadband high speed Internet connection, (Cable or DSL only).
* Current/updated anti virus protection.
* A working printer attached to your PC with ink and paper.
* Mozilla Firefox Internet browser.
* USB headset plugged into your PC.
* A quiet area to work in with no interruptions or background noise.
* Reside in the continental United States, in one of the 26 states we hire in.
* You must be over the age of 18.
* You must have a social security number or work permit number.
* You must have a high school degree or GED.

ALL OF THE REQUIREMENTS ABOVE MUST BE MET IN ORDER TO BE CONSIDERED FOR EMPLOYMENT! NO EXCEPTIONS!

WE ONLY HIRE IN THE CONTINENTAL UNITED STATES
CLC hires in most states. There are extensive costs involved in certain states with unemployment laws that prohibit us from hiring in those states.

We are currently ONLY hiring in the following 26 states.

Alabama Louisiana New Mexico
Arizona Maine North Carolina
California Michigan Ohio
Colorado Minnesota Oklahoma
Florida Mississippi Oregon
Georgia Missouri Tennessee
Illinois Montana Texas
Iowa Nebraska Virginia
Kentucky Nevada
There is a speed test website you must connect to in order to measure your download, upload and ping times. The instructions are on their website. I have no idea what the minimum speed is in order to be considered, but I would imagine all broadband should be adequate, if their interface is anything like Skype.

I applied to the email address some months ago and never got an answer. I resent the application today.
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Last edited by Capmaster; 05-20-2010 at 09:52 AM.
 
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