WAHM Forums

Hello all, I have a problem that I would like to have your input on. I have a MK customer who recently started her own home business with a company that supplies health type goods. She has claimed to me that this product has cured her grandkids with a serious
disease. Since I have a nephew with autism, I listened. She said that this would really help my nephew. So I went home and looked up some info on the 'net. I found doctors saying that there is no basis for improvement by using these products, as well as people saying what a rip-off scheme it is. There was also something from the company saying that it's rep's should not make such claims as to cure diseases, and that they could be axed for doing that. My question is- do I let her know what I read or forward it to her? Or do I save the relationship of a customer and not mention it to her? I know that she will follow up and ask about my nephew again.Thanks for any input.

Hello all, I have a problem that I would like to have your input on. I have a MK customer who recently started her own home business with a company that supplies health type goods. She has claimed to me that this product has cured her grandkids with a serious
disease. Since I have a nephew with autism, I listened. She said that this would really help my nephew. So I went home and looked up some info on the 'net. I found doctors saying that there is no basis for improvement by using these products, as well as people saying what a rip-off scheme it is. There was also something from the company saying that it's rep's should not make such claims as to cure diseases, and that they could be axed for doing that. My question is- do I let her know what I read or forward it to her? Or do I save the relationship of a customer and not mention it to her? I know that she will follow up and ask about my nephew again.Thanks for any input.

Well my daughter is autistic and I am always on the lookout for help in that area,but no one should claim that there products cures anything unless there is scientific evidence to back it up and its documented.I have never come across anyone saying anything like that,but maybe you should bring it to her attention.I hope she isnt telling this to everyone,because if it is not delivering what she said it will thannot only is she giving the company a bad rep,but she may get sued.smileys/smiley5.gif

First, I would allow the possibility that she really believes that this product had some positive effect on her grandchild's condition. Whether or not it actually did is a different story entirely... but given your existing relationship with her, I would giver the benefit of the doubt and assume that she believes that what she is telling you is the truth.


That said, I do think you should say something to her. You would be doing her a disservice, in my opinion, if you didn't. However, approach the issue with caution, so that she doesn't feel that you're attacking her. Be gentle, and let her know that you researched it, and that your findings make you feel that you wouldn't feel comfortable taking any chances with your nephew's health. Perhaps it would be easier if you first went to the extent of having your nephew's parents ask his pediatrician about it, so that you could then use the excuse of, "his doctor recommended against it." I also think that you should GENTLY mention the issue of the company not wanting its reps to make claims about the product curing disease, and let her know that you're mentioning it just to protect her.


There's still a chance that you could lose a customer. But you will be able to sleep at night, knowing that you protected your loved ones AND with the best of intentions, you did your best to help a fellow WAHM.


Just my two cents.


Blessings,


Christy

That is hard, and I'm assuming this is a MLM company. They market soo differently.


I would not say anything until she brings it up. Then, let her know you checked the site out and that it said they can not make medical claims, but that you are soo happy it worked for her, and wish her all the luck in her business.


Best of luck,


Debbie

Did she say the product helped her grandkids or healed them, did she tell you the product would heal your son or maybe help your son, Alot of us know we get so excited about our product and we feel everyone may benefit, What it sounds like to me maybe she was giving her own personal testimonial. Usually research does not show where naturaly supplement will help or cure anything. But I am a personal testimony that they do, I had an overactive thyroid that prevented me from getting pregnant. Doctor wanted to put me on medication and remove my thyroid, I said thank you but I will do my own research. I did and found a natural supplement (thankfully at the time I was working for my best friend who is also a Chiropractor, and extremely knowledgeable about nutrition) that worked on my thyroid became pregnant and the rest is history. I have other stories but No she should not be saying this will CURE your nephew or CURE this or that. every bodies is different.


Lisa

Thanks all for your input. Just to answer a couple of questions, she believes that this product has cured her grandkids. I fully support her desire to believe, but the evidence doesn't support the claim. She told me stories of how it helped others, but the company is being sued by someone who they have used their childs picture and told what wonderful things it did for them. Unfortunately, the child died soon after starting to use the products. The mom is suing the company. I think what I will do is approach gently the issue of my nephew, and that after researching it, I don't feel that it would be the best thing for him. I don't think I will bring up the other stuff. Thanks all for your help, I appreciate your input.

There may be something in the product that may help, or temporarily relieve the symptoms, but from the sounds of the story, it is only temporary.


Even cancer can come back.


Everyone's miracle is different. I would be concerned about what caused the child's death. I doubt it was the health supplement, but I would look more into it. My guess (and you should never, ever assume anything), is that they used this to replace other treatments and that may be why he died.


Best of luck and hugs!


Debbie


PS: edited to add. My DH and I have discussed these companies and he refuses to sign up for them because of liabiity issues. Even if you don't say it's a cure, if someone began to think that, and it hurt them, you could still be held liable if they can present a good case. And if this person is saying it's a cure and someone does get hurt, she could be sued big time.


When people are mad, they will start at the source closest to them and go all the way up the ladder. Edited by: littledb

Valerie,

I think your approach sounds just right. I hope it works out the way you wish...

Christy