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View Full Version : Inbound Agents w/Support.com (US and Canada)
Helena1
05-02-2011, 04:35 AM
Inbound Agents w/Support.com (US and Canada)
Career Openings - Support.com (http://www.support.com/about/careers/openings)
Sales Agent
Work From Home | US - Multiple, United States
support.com provides Instant Technology Reliefฎ to consumers and small businesses directly via our Computer Repair Service, Virus Removal, Online PC Support. Help Services 24/7 - Support.com (http://www.support.com) portal and channel partners, which include retailers and anti-virus companies. These partners offer branded services as part of their own integrated consumer programs. We also educate and train consumers to take full advantage of their technology investment.
Responsibilities:
Receives and handles Inbound Sales Calls
Makes every attempt, using the prescribed sales techniques and call flow to close every sale
Updates Customer Record Management database
Responds to customer inquiries that go beyond typical scripted responses
Handles inquiries with complete knowledge of product/service or appropriately researches information and/or makes proper referrals
Provides immediate feedback to customers problems/concerns using proper telephone etiquette
Attends scheduled meetings as required by the Sales Team Supervisor
Assists supervisor with coaching and development for new sales consultants or low performers to increase productivity and performance
Participates in team briefings
Makes attempts to resolve issues and deescalate issues from irate or dissatisfied customers
Assumes responsibility for producing desired performance results
Supports Sales Team Supervisor with reporting requirements
Qualifications:
2-4 years of experience in sales.
High School Diploma or GED required; Associates degree or associated certifications preferred
Excellent attendance and shift flexibility required
Additional client specific requirements as necessary
Knowledge of Microsoft Word, Excel (or similar Windows based software)
Ability to accomplish multiple tasks of varying priority within allotted time frames
Must demonstrate the ability to respond to group dynamics
Maintain positive interactions with team members
Must be able to work independently and in a team setting
Ability to demonstrate and communicate Sales best practices to others effectively
Ability to understand a variety of product services
Benefits & Compensation:
Hourly rate of $9.00/hr plus commission!
Eligible for medical benefits
401K Plan!
Comfort and ease of working from your home office; no commute!
Career Openings - Support.com (http://www.support.com/about/careers/openings)
Sales Agent
Work From Home | US - Multiple, United States
support.com provides Instant Technology Reliefฎ to consumers and small businesses directly via our Computer Repair Service, Virus Removal, Online PC Support. Help Services 24/7 - Support.com (http://www.support.com) portal and channel partners, which include retailers and anti-virus companies. These partners offer branded services as part of their own integrated consumer programs. We also educate and train consumers to take full advantage of their technology investment.
Responsibilities:
Receives and handles Inbound Sales Calls
Makes every attempt, using the prescribed sales techniques and call flow to close every sale
Updates Customer Record Management database
Responds to customer inquiries that go beyond typical scripted responses
Handles inquiries with complete knowledge of product/service or appropriately researches information and/or makes proper referrals
Provides immediate feedback to customers problems/concerns using proper telephone etiquette
Attends scheduled meetings as required by the Sales Team Supervisor
Assists supervisor with coaching and development for new sales consultants or low performers to increase productivity and performance
Participates in team briefings
Makes attempts to resolve issues and deescalate issues from irate or dissatisfied customers
Assumes responsibility for producing desired performance results
Supports Sales Team Supervisor with reporting requirements
Qualifications:
2-4 years of experience in sales.
High School Diploma or GED required; Associates degree or associated certifications preferred
Excellent attendance and shift flexibility required
Additional client specific requirements as necessary
Knowledge of Microsoft Word, Excel (or similar Windows based software)
Ability to accomplish multiple tasks of varying priority within allotted time frames
Must demonstrate the ability to respond to group dynamics
Maintain positive interactions with team members
Must be able to work independently and in a team setting
Ability to demonstrate and communicate Sales best practices to others effectively
Ability to understand a variety of product services
Benefits & Compensation:
Hourly rate of $9.00/hr plus commission!
Eligible for medical benefits
401K Plan!
Comfort and ease of working from your home office; no commute!
ktjones
05-02-2011, 04:55 AM
I was just recently hired :)
I start training today!
I start training today!
wannawfhkc
05-02-2011, 05:47 AM
Links are not working.
shaygroomes
05-02-2011, 11:50 AM
The links don't seem to be working.
Helena1
05-02-2011, 12:29 PM
I don't know why that other link is not working but try this
http://www.support.com/about/careers/openings
then scroll down to "Sales Agent"
Best wishes.
http://www.support.com/about/careers/openings
then scroll down to "Sales Agent"
Best wishes.
turtle
05-02-2011, 12:31 PM
Career Openings - Support.com (http://www.support.com/about/careers/openings)
The link in the OP seems to be an affiliate link.
The link in the OP seems to be an affiliate link.
Helena1
05-02-2011, 12:37 PM
Career Openings - Support.com (http://www.support.com/about/careers/openings)
The link in the OP seems to be an affiliate link.
It's not an affiliate link because your link isn't working either, somehow they are getting corrupted on conversion. But appreciate your offer to help. Go to Support.com, google it if this doesn't work, Computer Repair Service, Virus Removal, Online PC Support. Help Services 24/7 - Support.com (http://www.support.com/) Select, about, careers, all current openings.
The link in the OP seems to be an affiliate link.
It's not an affiliate link because your link isn't working either, somehow they are getting corrupted on conversion. But appreciate your offer to help. Go to Support.com, google it if this doesn't work, Computer Repair Service, Virus Removal, Online PC Support. Help Services 24/7 - Support.com (http://www.support.com/) Select, about, careers, all current openings.
turtle
05-02-2011, 12:41 PM
It converts it into some kind of affiliate/tracking link. I didn't mean to imply you were using an affiliate link.
workathomemafia
05-03-2011, 04:30 AM
Please try Support.com (http://www.support.com/about/careers/locations/workfromhome)
Helena1
05-03-2011, 05:13 AM
TY, workathomemafia. Somehow all these links are being corrupted upon conversion. The company name is "Support.com" then select "About", "Careers", "All positions" and the opening for Inbound Sales Agent.
Sorry people, I have no idea what the problem is.
Sorry people, I have no idea what the problem is.
workathomemafia
05-04-2011, 04:23 AM
That is really weird that is is corrupting it on here.
support.com/about/careers/locations/workfromhome
support.com/about/careers/locations/workfromhome
