WAHM Forums
The WAHM community forum was created to be a place for work at home moms to share their ideas and stories. In the forum you can find information about work at home jobs, starting home businesses, avoiding scams, and surviving the WAHM lifestyle. In support of the WAHM community, WAHM.com also features instructional articles, easy recipes, as well as job and business listings tailored specifically to work at home opportunities.
View Full Version : Member Services Rep w/U Care
Helena1
04-13-2011, 04:57 AM
Member Services Rep w/U Care
Member Service Representative - WAH (1452) (http://www.ucare.org/careers/Pages/MemberServiceRepresentative-WAH(1452).aspx)
WAH Member Service Representative (1452)
As the Work-at-Home Member Service Representative, you will provide accurate and timely responses to inquiries and informal grievances from medicare members, authorized parties, and other internal/external customers. The customer contact takes place from home via telephone, written correspondence, web, fax, or voicemail. Through member or provider contact coordinate accurate and efficient transportation for covered services to members who have the transportation benefit.
A high school diploma or equivalent is required. A two year degree in a health related, liberal arts, or communication field is preferred. Course(s) in medical terminology also preferred.
Experience in a customer service environment is required. Proficient computer skills and excellent written and verbal communication skills required. Ability to multi-task and work efficiently in a fast-paced environment also required. Six-months customer services experience in a call center environment or two-years other customer service is preferred. Experience with health insurance, HMO, physician group practice, or community agency preferred. Working knowledge of medical claims and/or medical billing processes is preferred. Knowledge of Microsoft office, Amisys, and MACESS type software packages. Experience working with a transportation company as a dispatcher or scheduler.
This is a part-time Work-At-Home position which requires that applicants have space in their home to designate as a work at home space. This position also requires that you have high speed internet access with a vendor that will service the home location.
There is one part-time (.6) position available. The position schedules is Monday (8:30 a.m. to 5 p.m.), Tues (5 p.m. to 10 p.m.), Thursday (5 p.m. to 10 p.m.) and Saturday (8 a.m. to 4:30 p.m.)
Applicants must be available full-time for the first 4 to 6 weeks for training.
Member Service Representative - WAH (1452) (http://www.ucare.org/careers/Pages/MemberServiceRepresentative-WAH(1452).aspx)
WAH Member Service Representative (1452)
As the Work-at-Home Member Service Representative, you will provide accurate and timely responses to inquiries and informal grievances from medicare members, authorized parties, and other internal/external customers. The customer contact takes place from home via telephone, written correspondence, web, fax, or voicemail. Through member or provider contact coordinate accurate and efficient transportation for covered services to members who have the transportation benefit.
A high school diploma or equivalent is required. A two year degree in a health related, liberal arts, or communication field is preferred. Course(s) in medical terminology also preferred.
Experience in a customer service environment is required. Proficient computer skills and excellent written and verbal communication skills required. Ability to multi-task and work efficiently in a fast-paced environment also required. Six-months customer services experience in a call center environment or two-years other customer service is preferred. Experience with health insurance, HMO, physician group practice, or community agency preferred. Working knowledge of medical claims and/or medical billing processes is preferred. Knowledge of Microsoft office, Amisys, and MACESS type software packages. Experience working with a transportation company as a dispatcher or scheduler.
This is a part-time Work-At-Home position which requires that applicants have space in their home to designate as a work at home space. This position also requires that you have high speed internet access with a vendor that will service the home location.
There is one part-time (.6) position available. The position schedules is Monday (8:30 a.m. to 5 p.m.), Tues (5 p.m. to 10 p.m.), Thursday (5 p.m. to 10 p.m.) and Saturday (8 a.m. to 4:30 p.m.)
Applicants must be available full-time for the first 4 to 6 weeks for training.
Helena1
04-20-2011, 04:47 AM
bumping, still available
