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View Full Version : Billing Customer Service w/Cox Communications
Helena1
12-07-2010, 04:53 AM
Billing Customer Service w/Cox Communications
Cox - Billing CSR (http://postings.greatjob.net/Cox/index.cfm?event=getJobDetails&jobcode=1TECX)
Job Title: Billing CSR
Job Description:
As a Billing Customer Service Representative you will help to educate and assist our customers with their bills, which can be very complicated. You will be responsible for ensuring it's a great experience for each and every customer. You do have the option to work from home in this position.
Qualifications
This position requires:
• Excellent math and computer skills
• Strong customer service and communication skills
• The ability to work a flexible schedule
• High speed internet (wired not wireless)
Successful candidates will:
• Enjoy helping people
• Enjoy solving problems
• Have a lot of patience
• Have the ability to multi-task
• In order to work from home, from day one you must have a residential phone line and a computer with Windows XP Home, Professional, Media Center, or Vista Edition. You must also have high speed internet connection (wired not wireless) with a current version of Microsoft Internet Explorer 6.
Cox - Billing CSR (http://postings.greatjob.net/Cox/index.cfm?event=getJobDetails&jobcode=1TECX)
Job Title: Billing CSR
Job Description:
As a Billing Customer Service Representative you will help to educate and assist our customers with their bills, which can be very complicated. You will be responsible for ensuring it's a great experience for each and every customer. You do have the option to work from home in this position.
Qualifications
This position requires:
• Excellent math and computer skills
• Strong customer service and communication skills
• The ability to work a flexible schedule
• High speed internet (wired not wireless)
Successful candidates will:
• Enjoy helping people
• Enjoy solving problems
• Have a lot of patience
• Have the ability to multi-task
• In order to work from home, from day one you must have a residential phone line and a computer with Windows XP Home, Professional, Media Center, or Vista Edition. You must also have high speed internet connection (wired not wireless) with a current version of Microsoft Internet Explorer 6.
VerticalMindedMom
12-07-2010, 07:10 AM
I did not find this job on the Cox Website. I was wondering what the pay is and if anyone knows anything else about training etc. Thanks so much.
bren33
12-07-2010, 07:17 AM
You click on the link in the posting and it takes you to the job.
VerticalMindedMom
12-07-2010, 07:23 AM
Whoops...never mind. Found the job and applied for it. Thanks so much for the job lead Helena1.
kashaletha
12-07-2010, 08:28 AM
I applied for this position.
cwoods333
12-07-2010, 10:36 AM
Thanks for the posting this would be great but I am now on internet explorer #8 what a bummer.
Good Luck to all that have applied!!!
Carlene
Good Luck to all that have applied!!!
Carlene
Helena1
12-08-2010, 04:56 AM
cwoods, I beleive you can uninstall IE 8 and install an earlier version, if you wish. Someone more technically savvy than I can tell how to do this.
For those who applied, best wishes, let me know how you make out.
For those who applied, best wishes, let me know how you make out.
