WAHM Forums

I have a question. Does anyone know the laws on call monitoring? The reason I ask is because I'm currently working for a company that I prefer not to mention and I just feel induly scrutinized. I understand the purpose of call monitoring, but I think they are taking it a little too far! I mean, every two minutes!! Come on now! Come on! Come on people!! It is NOT THAT SERIOUS!! Especially when the customers are lead to believe something other than what they signed up for. My gosh! This is evil!! Please, everyone give me your feedback.

I know what company you are working for. So I understand why you would not want to mention them. By call monitoring do you mean them listening in..or your calls being recorded. I work for a call center and they record every call for FCC compliance. But the company you work for does not really care about compliance and that is why they keep getting shut down and re-opening under new names.

Especially when the customers are lead to believe something other than what they signed up for. My gosh! This is evil!! Please, everyone give me your feedback.[/QUOTE]

If you think it's evil, why are you working for them, do you feel comfortable decieving people. That makes you evil also doesnt it.

Why am I working for them! That is the most easiest question I could ever answer! I need a job. I don't agree with how they conduct their business and how they trick customers, I only work for them because I need a job. With the way the economy is right now, you really have to take what ever job you can get. I don't think working for them makes me evil or I wouldn't be talking about it and telling other people. I think probably 99.9% people who were working for them and left would agree. FYI I'm currently looking for something else.

You know , I am sorry I took that tone with you. And I totally understand where you are coming from, believe me!

Sometimes I wonder about the company I am working for also.

At least you are honest, and I hope you can find something else better soon. I know you don't like doing what you have to do.

Best wishes :)

AND no I do not work for: Stellar Media Corp AKA Absolutess/Nimbus Communication .

Unfortunately, companies can monitor calls, the sites you access on the Internet, and some even read your e-mail. They own the equipment, the phones, the offices, etc. And you agree to do the job they want you to do. I'm not saying it's right. That's just how it is in a lot of corporate America.

I quit this company yesterday! I just found out that they are hacking into their workers computers. And I'm sure they're probably doing it to the customers as well.

WOW! That's all I have to say! What a bunch of crap! Thought I had it bad with one of my "eggs". I would report them to the FBI or the FCC or to SOMEBODY for hacking.

I quit this company yesterday! I just found out that they are hacking into their workers computers. And I'm sure they're probably doing it to the customers as well.

Wow that is terrible! So sorry you had to experience that. I hope you get another, much better, egg soon.