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View Full Version : Customer Service - Phone & Chat - Unresearched
WorkAtHomeSpace
03-24-2010, 11:15 AM
Unresearched
A great work from home opportunity for someone who loves customer service. You will take incomming calls from customers for our internet retail business specializing in Baby and Children's Furniture. Our small team is passionate about our business and we treat every customer as we would want to be treated. We are seeking a full time Customer Service Person who is internet savvy, has previous customer-centric retail experience and who is experienced working with online tools. We need a self-starter who has a great computer and a broadband connection at home and can work from Monday – Friday 8am to 4pm Eastern Time. The primary responsibilities will be to take phone calls from customers for pre- and post-sale inquiries, manage orders and handle email correspondence with both customers and suppliers.
The ideal candidate is someone who:
* Is a self starter and learns quickly
* Responsible and reliable and extremely organized
* Has a solid computer and high-speed internet in a quiet home office set-up
* Can work Monday through Friday 8 - 4pm Pacific / 11 - 7 EST and make and take phone calls during this time.
* Has experience working directly with customers
* Can handle sales calls and difficult customers with finesse and poise
* Has a college degree or high school diploma with excellent experience
* Excellent English skills, both written and verbal
* Microsoft Office proficient, chat savvy and can manage many activities at once.
* Can keep details organized and take initiative without supervision.
* Previous Call Center experience a plus
* $8 - $11/hr. based upon experience and fit
Along with your resume (pasted into the body of your email), please answer the following questions for us, submissions without these answers will not be reviewed.
* How many hours per week are you available? Which hours
* Have you worked in a virtual environment before? explain.
* Have you ever sold items on eBay, Amazon or other marketplaces?
* Have you worked closely with a retail website in the past?
* Please describe the types of customer service you have provided previously... type of company and if you worked with email/chat/phones, etc.
* Describe your home computer (RAM) and what type of internet connection you have.
* What is your experience with using or purchasing baby furniture or kids toys?
* Provide us with a specific example of how you solved a difficult customer service problem (both steps and resolution)?
* How comfortable are you answering customer telephone queries? Please explain past experience.
What are the first three things you would do if you get this position?
Apply Here (http://seattle.craigslist.org/see/csr/1659184690.html)
A great work from home opportunity for someone who loves customer service. You will take incomming calls from customers for our internet retail business specializing in Baby and Children's Furniture. Our small team is passionate about our business and we treat every customer as we would want to be treated. We are seeking a full time Customer Service Person who is internet savvy, has previous customer-centric retail experience and who is experienced working with online tools. We need a self-starter who has a great computer and a broadband connection at home and can work from Monday – Friday 8am to 4pm Eastern Time. The primary responsibilities will be to take phone calls from customers for pre- and post-sale inquiries, manage orders and handle email correspondence with both customers and suppliers.
The ideal candidate is someone who:
* Is a self starter and learns quickly
* Responsible and reliable and extremely organized
* Has a solid computer and high-speed internet in a quiet home office set-up
* Can work Monday through Friday 8 - 4pm Pacific / 11 - 7 EST and make and take phone calls during this time.
* Has experience working directly with customers
* Can handle sales calls and difficult customers with finesse and poise
* Has a college degree or high school diploma with excellent experience
* Excellent English skills, both written and verbal
* Microsoft Office proficient, chat savvy and can manage many activities at once.
* Can keep details organized and take initiative without supervision.
* Previous Call Center experience a plus
* $8 - $11/hr. based upon experience and fit
Along with your resume (pasted into the body of your email), please answer the following questions for us, submissions without these answers will not be reviewed.
* How many hours per week are you available? Which hours
* Have you worked in a virtual environment before? explain.
* Have you ever sold items on eBay, Amazon or other marketplaces?
* Have you worked closely with a retail website in the past?
* Please describe the types of customer service you have provided previously... type of company and if you worked with email/chat/phones, etc.
* Describe your home computer (RAM) and what type of internet connection you have.
* What is your experience with using or purchasing baby furniture or kids toys?
* Provide us with a specific example of how you solved a difficult customer service problem (both steps and resolution)?
* How comfortable are you answering customer telephone queries? Please explain past experience.
What are the first three things you would do if you get this position?
Apply Here (http://seattle.craigslist.org/see/csr/1659184690.html)
wahmteacher10
03-24-2010, 07:04 PM
This sounds like a wonderful opprotunity. I sent a resume, maybe I will hear something.
jfreak
03-25-2010, 09:33 AM
I just dont know what kind of info they are seeking when it comes to " what are the 1st 3 things you would do". To be honest craigslist makes me nervous everything looks so generic. Hope it works out let me know something. I might try it too.
WifeMom0708
03-26-2010, 01:33 PM
I just dont know what kind of info they are seeking when it comes to " what are the 1st 3 things you would do". To be honest craigslist makes me nervous everything looks so generic. Hope it works out let me know something. I might try it too.
I have to agree, everything looked so great until when I clicked on that link, APPLY HERE, and it went to a craigslist Seattle posting, I backed out of it altogether, as I have the same concerns you have. If someone goes for it, let us know how it goes for you. :confused:
I have to agree, everything looked so great until when I clicked on that link, APPLY HERE, and it went to a craigslist Seattle posting, I backed out of it altogether, as I have the same concerns you have. If someone goes for it, let us know how it goes for you. :confused:
