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View Full Version : West @ home assesment test


IMDebH
02-27-2010, 01:28 PM
I passed the *initial* application/test process and have been invited to complete the next step.

Do I need a headset for the assessment or is that something that can wait? If I need it now, what are your recommendations on the best brand of headset?

I'm SO stoked about this.

ACK. lol.


brittanysmommy
02-27-2010, 01:37 PM
You don't need your headset now but might come in handy for the webinar's and conference calls during training. West has a place on your account where you can get a discount from Plantronics. I have a Plantronics T10 Headset Telephone. Good Luck! I'm starting on Monday with my training and webinars! What job are you being hired for?

IMDebH
02-27-2010, 01:40 PM
Here is part of the email .. btw ~ thanks for answering SO FAST !!!! You're awesome.

Dear West at Home Applicant,

Thank you for your interest in West At Home! Our records indicate that you have successfully completed the application process. At this time, we have some further screening that we will need you to complete. Please click (or copy and paste) on the following link to begin the assessment. Please complete this assessment as soon as possible as we will be accepting responses until Friday, March 5th 2010, or until staffing needs have been met, whichever comes first


brittanysmommy
02-27-2010, 01:58 PM
Have you done your automated or live interview yet? Once I did all of my screen testing I did an automated phone interview and then was asked to have a live interview. Once that was done I received a hire email and began my background check and drug test.

IMDebH
02-28-2010, 09:43 AM
No. Just the online app and then this email that just came. I hope it turns into something viable. Good Luck to you!

kyhomebody
03-02-2010, 02:02 PM
Hello....I just received an email too from West to schedule for a phone interview ! :-)
I am glad to know that someone else is "stoked" too....Good Luck!

IMDebH
03-03-2010, 12:12 PM
Did the automated phone interview this morning. How weird *talking* to the automated voice. ( I hate that).

I do have another question ... is any of this direct sales? There is a lot of talk about sales and commissions. Just wondering. I thought it was all inbound call answering type of stuff.

brittanysmommy
03-10-2010, 04:18 AM
What line did they hire you for? If it's comcast, there's no selling.