WAHM Forums

Interesting post found on LF in another forum:
"It is a legitimate work at home job. However, the reputation is that they treat their contractors unfairly. December 2009, saw mass emails sent out to contractors with no adverse rating reviews telling them they were terminated. No warning, nothing. Emails from the contractors asking for specifics have gone unanswered. This happened days before Christmas. It is up to a person to evaluate any company that they intend to work with as a contractor. FYI-they have an F rating with the BBB."

Copied from BBB:

BBB Rating for Leapforce

Based on BBB files, Leapforce has a BBB Rating of F on a scale from A+ to F.
Reasons for this rating include:

* BBB concerns with the industry in which this business operates.
* BBB does not have sufficient information to determine how long this business has been operating.
* BBB does not have sufficient background information on this business.

If you read the BBB report you will notice that the rating IS NOT from complaints.

I cannot comment on the terminations as I don't have both sides of the story.

I have been with this company since last July and have absolutely no complaints. I treat this as I would any other Job I've ever had and do my best to meet the responsibilities expected. I feel I have been treated fairly all along.

Except when I very first started I did not get very bad ratings at all - usually a 4 to 5. I was in the middle of working the 2nd week of December and got locked out. I emailed them and got no reply. About an hour later I got an email that I was terminated due to breach of contract regarding quality of work, etc. I emailed them back wanting to know where all those bad ratings are as I never got them - they never replied. I don't like this company - I could understand if I was doing bad but I WASN'T!! If I was they never told me as all the rating emails I got showed me at 4 to 5. I never talked about them on any forum - not even this one - so whatever. I would never recommend this company to anyone and good luck to those that are still working. Thank God I have a couple other jobs.

Rita

Annietn41-

Yep! They are rotten. Same thing happened to me and many others. I am glad you moved on and had other work to rely on to make money. I think they hire a bunch of people for different projects that they know will only lasts a short time. Then they terminate that group. They should just be honest though. Anyway....what goes around comes around in this life. ~Karma!:p

Oops...also wanted to post this from the BBB website that gives more clarification of the ratings:

"Ratings are determined by a proprietary formula that represents BBB’s opinion as to (1) the importance of each category, and (2) the appropriate score given to the business for each category.

BBB assigns grades from A to F with pluses and minuses. A+ is the highest grade and F is the lowest. The grade represents BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filled with BBB". ::p:

If you don't like the terms, don't sign the contract. It's that simple.

We are all independent contractors. As such, there are no guarantees or reasons for them to explain anything. As much insecurity as there may seem to be working for LF, I feel a lot more secure than the previous 6 years I worked as a real estate broker (and therefore independent contractor) when I would spend hours, days, months working and NOT getting paid. So, every day on this job that I can work and count on the paycheck, I'm very thankful for!

I just wanted to add a couple points about the BBB report. The low score LF was given is most likely the result of the category LF has been placed in, "Work-at-Home Cos." As we all know, there are numerous scams in that category and as LA Grouch pointed out, BBB is stating that they have no information about LF. They are basically assuming it is another crappy work-at-home company until proven otherwise. WFL appears in the "Employment Contractors-Temporary Help" category and LB appears in the "Business Services (General)" category. Neither LB or WFL are accredited by the BBB, and the BBB has no information about either of them. No complaints have been filed against any of the companies. The category is the only difference between the three, as far as the BBB is concerned, yet they have different ratings.

Also, I've seen the "Rip-Off Report" being passed around various places as "proof" that LF is a bad company. Two disgruntled employees have submitted Rip-Off Reports against LF. Both of them are factually incorrect. Based on the way they're written it's no wonder that LF chose to sever ties with these people.

Nobody is entitled to smear a company for acting on terms that you voluntarily agreed to. It's not my job to defend LF, but I won't sit idly by while people attempt to deter others from a legitimate opportunity where they can earn good money, even if just for a few months.

I am sorry. First, I do not know what report you are referring to in your post. However, there are more than two people on this forum who have reported bad experiences with Leapforce. Secondly, people in our country have a right to make honest (they cannot lie) statements about any company or person they want. It is called freedom of speech. Sorry, again. Anyone reading the Better Business Bureau website can see that it says there is a NR rating. No rating is given because there is not enough information about a company. Workforcelogic has a NR and they contract people to do the exact same work that Leapforce does. However, I do not knock any person for stating their opinion or experience with any company. Frankly, I do not know why you feel the need to keep coming back and defending this company. You stated that your experience with them was positive. And for you that is a valid opinion. However, you cannot say that others have not had a negative experience with this company. Their opinion and experience is just as valid for them as yours is to you. They are both opinions, nothing more and nothing less. Let both experiences be expressed-very simple. As far as smearing Leapforce, I do not see it as a smear when anyone tells the truth about their situation with a company. If Leapforce feels it is in their best interest to treat contractors as they are doing, then they should expect there may be some people who will complain about that behavior. It is what it is!

Frankly, I do not know why you feel the need to keep coming back and defending this company.

Because I believe that this is one of very few legitimate and well-paying work at home jobs available. Because if I hadn't landed this job when I did I would have had to abandon my baby boy to go back to work. Because I don't want other moms like myself to pass up a good opportunity out of fear. Because I believe that people disseminating false or misleading information about the company can hurt the company's ability to compete with similar businesses, jeopardizing a very good opportunity for others.

It is always a negative experience to lose a job. That does not make the company itself bad, especially when you (hopefully) read and agreed to the terms that they acted upon. I don't take this job for granted - I know I could be canned tomorrow too...but I would have to admit that it was perfectly good while it lasted.

The BBB report link is here, and LF has been given an "F", not a "NR": BBB Review of Leapforce in Pleasanton, CA (http://www.bbb.org/greater-san-francisco/business-reviews/work-at-home-cos/leapforce-in-pleasanton-ca-314684#ratingdetails)

The Ripoff Report I was referring to is here: Ripoff Report Search Results: leapforce (http://www.ripoffreport.com/Search/leapforce.aspx) I was not suggesting that anyone from these forums authored either report.

And with that, I am done here. Good luck!

I thought the job was good while it lasted. I still do. All jobs have their good and their bad. I was let go after recieving an excellent quality review in December and I never had bad reviews at all. The reason was for "substandard quality". I'm not bashing the company, I'm a big girl if you simply don't need me anymore, then say that I could respect that more. Other than that I enjoyed working for them and I wouldn't discourage anyone from working there.

Because I believe that people disseminating false or misleading information about the company can hurt the company's ability to compete with similar businesses, jeopardizing a very good opportunity for others.

Any company is responsible for its own reputation and public image, good or bad.

Terminating people without justification or explanation whatsoever is something a company in this circumstance unquestionably has a right to do. But just because one has a right to do something doesn't mean you should do it.

If a company treats employees poorly and with disrespect and it comes back to haunt that company in some way, responsibility for that ultimately rests with the company. In that case, the 'hurt' a company has experienced, if any, is self-inflicted. The victim of the disrespect is not at fault.

Make no mistake: rater positions are excellent WAHM jobs. Right up until the time they end.

But, please go in with your eyes wide open. These companies have been known to sometimes treat employees in an unprofessional manner and then hide behind their contractual right to do so.

Implying otherwise is false and misleading.

... Terminating people without justification or explanation whatsoever is something a company in this circumstance unquestionably has a right to do. But just because one has a right to do something doesn't mean you should do it.

If a company treats employees poorly and with disrespect and it comes back to haunt that company in some way, responsibility for that ultimately rests with the company. In that case, the 'hurt' a company has experienced, if any, is self-inflicted. ...

But that's the thing ... we're NOT employees. We're independent contractors. As such we are not really guaranteed anything. We do the work if available and move on when there's none or when we're no longer needed. That's the nature of being a contractor. But even if term'd, we're still getting paid for the hours spent on the job. I do not see any unfair treatment in any of this. Sure I will be sad if my contract gets terminated but it comes with the job and I'm thankful for each paycheck I've had a chance to make.

If I can put in my $0.02, if it is anything like WFL, then LF is not the one doing the firing - that is G's responsibility. LF mostly takes care of the forwarding resume's to G, taking care of the paperwork and the payroll. Other than that, it is the people at G who makes the determinations of who goes and who stays. So I do think it is a little unfair to be placing the blame solely on LF. That being said, I have heard rumors that G has it's own not-so-ethical ways of employment. In other words, the termination letters sent for work that was not up-to-par could be for several other reasons (they overhired, changing the requirements of the position) and it gets them in less hot water to tell people that they were not doing quality work rather than state the true reason. But again, those are just rumors, so I can't say whether they are fact or not.

I think MK13 made a good point. Everyone is complaining about how LF "terminates their employees", however, we are not employees. We are in the same category as the guy you probably pay to come cut your lawn. He is a contractor, providing a serivce for you. You don't owe him anything but payment for the serivce provided when he shows up. If one day you decided you didn't want this particular guy cutting your lawn anymore, you'd probably just tell him to not come back anymore. LF does the same thing. We are contractors, providing services as well.

How would you feel if this gardener came back to complain, and said he felt he was unfairly terminated and owed an explaination? You might be nice and give him an explaination but if you are like me, you'd probably tell him its none of his business, and thank him for the work done up to that point.

This is a very good gig, and trust me I know why people are upset their contracts were ended - after all, where else can you make this amount per hour, not have a schedule, and not have to sell anything or talk to angry customers? I'd be sorely upset too, and if I get that terminated email I might just spend a day sobbing like a baby. However, LF is not doing anything illegal or unethical. They are treating us like IC's. Just make money while you can.