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View Full Version : Weebly.com Customer Service
WorkAtHomeSpace
08-26-2009, 12:12 AM
We are looking for a qualified individual to telecommute/work remotely with the team at Weebly in helping out with various high-impact tasks:
* Respond to customer suggestions, requests for help, and complaints. Your writing style must be crisp, clear and professional.
* Monitor daily transactions and identify fraud
* Review sites to be featured on our homepage, and flag those that are spam
* Monitor blog posts and comments, provide thoughtful responses, and remove spam
* Talk to our users about suggestions they have for improving the site
We are a small, fun and agile team, and your opinions on new product & marketing ideas for Weebly will be valued by the whole team. Your work to ensure customer satisfaction will directly impact millions of people.
Qualifications:
* Self motivated
* Efficient
* Have 1-2 years of prior experience providing written customer support
* Posses excellent communication skills
* Have a strong interest in technology / knowledge of the Internet industry
* Experience in writing tutorials, help articles, or other materials (desired)
* Any CSS, HTML knowledge (desired)
* Own a reasonably powerful computer with large monitor (dual monitors recommended for efficiency)
This is a part time position, expected to require 20-25 hours of time per week. The actual hours worked are flexible. Compensation is $16 / hour, and a $500 monthly bonus will also be paid if customer response time averages less than 4 hours.
Weebly, Inc. - Job Board - Weebly.com Customer Service (http://weebly.theresumator.com/apply/1UcTU7/source:INDE)
* Respond to customer suggestions, requests for help, and complaints. Your writing style must be crisp, clear and professional.
* Monitor daily transactions and identify fraud
* Review sites to be featured on our homepage, and flag those that are spam
* Monitor blog posts and comments, provide thoughtful responses, and remove spam
* Talk to our users about suggestions they have for improving the site
We are a small, fun and agile team, and your opinions on new product & marketing ideas for Weebly will be valued by the whole team. Your work to ensure customer satisfaction will directly impact millions of people.
Qualifications:
* Self motivated
* Efficient
* Have 1-2 years of prior experience providing written customer support
* Posses excellent communication skills
* Have a strong interest in technology / knowledge of the Internet industry
* Experience in writing tutorials, help articles, or other materials (desired)
* Any CSS, HTML knowledge (desired)
* Own a reasonably powerful computer with large monitor (dual monitors recommended for efficiency)
This is a part time position, expected to require 20-25 hours of time per week. The actual hours worked are flexible. Compensation is $16 / hour, and a $500 monthly bonus will also be paid if customer response time averages less than 4 hours.
Weebly, Inc. - Job Board - Weebly.com Customer Service (http://weebly.theresumator.com/apply/1UcTU7/source:INDE)
Rya1
08-26-2009, 04:59 AM
Thanks for the lead. :)
khakigirl
08-26-2009, 06:45 AM
This sounds amazing. I wish I had that 1-2 years of written customer service.
mohicanblue
08-26-2009, 06:47 AM
Thanks as well, I'm going to try it out.
kate250922
08-26-2009, 07:53 AM
applied...will see!!
ushi
08-26-2009, 07:59 AM
It's always worth a try! Good luck!
WorkAtHomeSpace
08-26-2009, 09:09 AM
You're welcome! :) Keep us updated.
savedbygrace
08-26-2009, 09:29 AM
Has anyone ever worked for this company?
tweetykiss
08-26-2009, 10:02 AM
Do we have to send a resume and do we need headphones and skpe?
