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View Full Version : Chat Moderator for Gaming Community
Lucky2bmommy
07-06-2009, 04:01 PM
I never posted a job lead before, but as I search through jobs I figured I would start posting what I find. I am unable to do something like this but figure someone here would be interested. I didn't research it either!<table width="100%" border="0" cellpadding="0" cellspacing="0"><t><tr><td>
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Job Profile: </span>
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WHO WE ARE LOOKING FOR
Cie Studios is looking for Game Customer Support to act as our key representative within our online game communities.
This
person will serve a vital role in customer service, community
communication, and community management. The ideal candidate is someone
that is trustworthy, positive, patient, professional, motivated, and is
an avid online multiplayer game enthusiast.
RESPONSIBILITIES
You
will be our primary representative within our online game communities.
You will also handle order processing and customer service duties.
• You will spend time interacting with the game communities in forums and chat rooms
• You will identify game players that are heavy contributors and appoint them moderator and other special duties
• You will help to identify game issues and opportunities and report them to the development team
• You will help to test and provide feedback on new game features and content
• You will answer emails, take customer phone inquiries, and analyze and verify suspicious orders
•
You will investigate possible fraud and cheating and make
recommendations on user bans, order cancellations, and community policy
changes
• You will provide suggestions and feedback on ways to improve community satisfaction
REQUIRED SKILLS
• You must have extensive experience playing online multiplayer games
• You must have prior customer service experience
• You must have excellent verbal and written communication skills
• You must be well organized and have the ability to work in a fast-growing environment
COMPANY OVERVIEW
Cie
Studios combines compelling user experiences with technology to build
next generation interactive entertainment and rich Internet
applications. Cie Studios also produces innovative deluxe casual games
that generate revenue through the sale of in-game virtual products.
We
have had 11 successful years of growth. Our cutting-edge work is
accelerating that growth and driving the need to expand our team.
Our
mission is to entertain, inform, and empower people through compelling
digital experiences. The Internet is changing the world- Cie Studios is
helping to drive that change. Our key values are passion, innovation,
and execution.
COMPENSATION
Cie Studios provides
competitive compensation and benefits, a stunning and creative
workspace with beautiful ocean views, innovative work, and exceptional
growth opportunities. We have a diverse team of 40 talented and driven
designers, developers, and project managers.
To contact us for this position, please email your resume and a link to your online portfolio to: resumes@ciestudios.com</font></font></span></td></tr></t></table></td></tr></t></table>
Edited by: Lucky2bmommy
</td></tr><tr><td>
</td>
</tr>
<tr>
<td style="width: 100%;" align="left">
<t></t><table width="80%" cellpadding="0">
<t><tr>
<td valign="top" align="left">
Job Profile: </span>
</td>
</tr>
<tr>
<td>
</td>
</tr>
<tr>
<td style="width: 70%;" valign="top" align="left">
WHO WE ARE LOOKING FOR
Cie Studios is looking for Game Customer Support to act as our key representative within our online game communities.
This
person will serve a vital role in customer service, community
communication, and community management. The ideal candidate is someone
that is trustworthy, positive, patient, professional, motivated, and is
an avid online multiplayer game enthusiast.
RESPONSIBILITIES
You
will be our primary representative within our online game communities.
You will also handle order processing and customer service duties.
• You will spend time interacting with the game communities in forums and chat rooms
• You will identify game players that are heavy contributors and appoint them moderator and other special duties
• You will help to identify game issues and opportunities and report them to the development team
• You will help to test and provide feedback on new game features and content
• You will answer emails, take customer phone inquiries, and analyze and verify suspicious orders
•
You will investigate possible fraud and cheating and make
recommendations on user bans, order cancellations, and community policy
changes
• You will provide suggestions and feedback on ways to improve community satisfaction
REQUIRED SKILLS
• You must have extensive experience playing online multiplayer games
• You must have prior customer service experience
• You must have excellent verbal and written communication skills
• You must be well organized and have the ability to work in a fast-growing environment
COMPANY OVERVIEW
Cie
Studios combines compelling user experiences with technology to build
next generation interactive entertainment and rich Internet
applications. Cie Studios also produces innovative deluxe casual games
that generate revenue through the sale of in-game virtual products.
We
have had 11 successful years of growth. Our cutting-edge work is
accelerating that growth and driving the need to expand our team.
Our
mission is to entertain, inform, and empower people through compelling
digital experiences. The Internet is changing the world- Cie Studios is
helping to drive that change. Our key values are passion, innovation,
and execution.
COMPENSATION
Cie Studios provides
competitive compensation and benefits, a stunning and creative
workspace with beautiful ocean views, innovative work, and exceptional
growth opportunities. We have a diverse team of 40 talented and driven
designers, developers, and project managers.
To contact us for this position, please email your resume and a link to your online portfolio to: resumes@ciestudios.com</font></font></span></td></tr></t></table></td></tr></t></table>
Edited by: Lucky2bmommy
blinky
07-06-2009, 04:05 PM
Nice lead, Lucky2bmommy! You really learn fast!
Thanks!
Blinky http://www.wahm.com/forum/smileys/smiley1.gif
Thanks!
Blinky http://www.wahm.com/forum/smileys/smiley1.gif
Lucky2bmommy
07-06-2009, 04:16 PM
lol no problem, I learn fast because when you really need and want something you have to dive on in!
Edited by: Lucky2bmommy
Edited by: Lucky2bmommy
blinky
07-06-2009, 04:22 PM
I sent you another PM, Lucky!
Blinky http://www.wahm.com/forum/smileys/smiley1.gif
Blinky http://www.wahm.com/forum/smileys/smiley1.gif
