WAHM Forums

We recently had a thread discussing the Results system and that we shouldn't be using the full sized sets as that compromises the product.


Yesterday I wrote to Arbonne asking about liability insurance and here's their response. It's definitely related to the thread we had (which I can't find right now) so I thought you all might be interested in seeing this (their response to my inquiry).---->

HiInes, thank you for contacting Arbonne Intl’ Policy and Compliance Department regardingliability insurance.First, recognize that we carry product liability insurance through an A rated insurance carrier, and are financially well protected in the unlikely event that a claim were to ever arise.
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Arbonne’s policy covers personal injuries that are caused by its products. Therefore, the policy will provide coverage if a consumer is injured by an Arbonne product regardless whether the product was sold to a Client by a Consultant or if it was direct shipped by the Company to the Client. However, there are some limitations that you must be aware of.

First, Arbonne’s insurance policy will not cover an injury if the product or its packaging has been tampered with. It is therefore important that Consultants NEVER deliver an opened product to a client, and all products must be delivered in their original unaltered packaging. Secondly, Arbonne’s policy will not cover injuries that result from unapproved product claims. Remember, Arbonne’s products are not drugs, so you must never claim that they are effective in the cure, treatment or prevention of diseases, illness or injury, and you must never advise a Client to use Arbonne’s products in lieu of their medication. Finally, Consultants must never advise Clients to apply or consume Arbonne’s products in any fashion that is inconsistent with the product directions. Excessive usage of virtually any product can have adverse consequences, so be careful to follow the dosage and application instructions on the labels.

In the unlikely event that a Client has an adverse reaction to an Arbonne product, please promptly contact Arbonne’s Customer Service Department at 1-800-Arbonne.

<B style="mso-bidi-font-weight: normal">Response to Allergic Reaction Inquiries[/B]

It would be unusual for someone to have an allergic reaction to Arbonne’s products, but as with any product that is applied to the skin or consumed internally, occasional adverse reactions may occur. If someone has an allergic reaction that you believe is related to an Arbonne product, discontinue using the product immediately and seek medical attention as necessary. Save the unused product and its packaging in a safe place and contact Arbonne’s customer service department at 1-800-ARBONNE.

Should you have questions or require further assistance, please contact me at the information provided below.



Thank you,
Allison Giffin
Arbonne International
Support Coordinator || Policy Compliance Support Team
Phone: 1-800-ARBONNE Ext: 730
Fax: 949-855-3077
agiffin@arbonne.com or policycompliance@arbonne.com


Please feel free to share your feed back by submitting an on-line survey at the following link.
&lt;http://www.arbonne.com/shop_online/survey/store_survey1.asp (http://www.arbonne.com/shop_online/survey/store_survey1.asp)&gt;


<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV =OutlookMessageer dir=ltr align=left>-----Original Message-----
From: Saint854@aol.com [mailto:Saint854@aol.com]
Sent: Friday, February 03, 2006 1:14 PM
To: Arbonne Policy Compliance
Subject: Liability insurance question


Can somebody explain howgeneral liability insurancework? Does it cover consultants as well or do we need to consider obtaining our own insurance? And what does it cover exactly? I seem to remember seeing this info on the website sometime ago but I can't find it now......

I really would appreciate any input. My question is that of a proactive nature so it's not tied to anything that has happened. I just want to know for the future.

Thanks,
Ines Jarvis</BLOCKQUOTE>

Thanks for the info!

Thanks for that...it is really helpful!

Thanks! it's great to know that we are so well covered!