WAHM Forums

Hi All,
Is anyone else here on TDI? If you are, do you like it? Do you make more money than you did on Touchstar?

I've been on TDI for over 2 months now, and except for one week, my checks are smaller than they were on T-star.

I like the way it runs better than I do T-star, it's a lot smoother, but it seems like sometimes it's forever between calls.

I don't know if it's just me or what, so I thought I'd get someone else's opinion.

thanks

i feel ya on that one , i have worked both systems , and your right , and yes my checks went wayyyyyyy down since being on the tdi , seems like a lot less calls are coming in , for an example i worked an average of the same amount of hours , even more once on tdi , and my check decreased by at least 80 to 100bucks , trying to stay encouraged and focused, but when u get checks like that its kinda hard, so its not just you , its other people too , so dont feel too down on yourself, ,,just do what you can and thats all you can give is your best.

i have a friend that i chat with on the regular , and she was doing calls the other day , and i was talking to her about the tdi system and she has been with the company for about a year now she stated , well i know she was working way before me , and its been several months for me now working with the company , but she HAS NEVER WORKED THE TDI , does anyone know why WOULDNT A PERSON WORK THE TDI SYSTEM AND THE NEXT PERSON WILL? cant blame it on webinars , cause she goes to them all . anyone know , i told her i had no clue , cause she has attended more webinars than me , and they put me on this system.???

I work on both systems and havent really seen a difference in my checks yet. Had a good week last week but I work on whatever system I can.. With the TDI you can call in to get assigned a campaign so its easier to log on when its not your scheduled shift hours..TDI also has alot of different calls to make too, but sometimes touchstar has the better calls and sometimes tdi does .

i did the tdi some tonight , i try to stay away from it to be honest , but they keep throwing me over there , and there are a lot of different type of calls , some i havent even trained on , but there was one , i was completely lost on today, when it popped up , i started smiling inside , cause i normally use to get discouraged when i had no idea of the call i was doing , but i read it , and as i got further on , it begin not to really make any sense , to me that is , i was asking the question about a code on the yellow pages and got a lot of ""dont know what ur talking about" so i described it to them on the side of the book the 5 or 6 digit code,, " got a few to answer but a lot didnt answer" a lot of people stated they get several yellow pages had no idea which one it was , i asked them to get the one they most frequently use , and a lot didnt wanna go look for no phone book i was told , , , then followed several more questions , it was like an 8 question survey , i said to myself"" these people are definately going to hang up or get frustrated and it happened "" i got the assignment before i was suppose to attend the upcoming webinar , so i kinda thought wasnt right , but oh well i just went with the punches , i know im gonna get an email saying i screwed up , but i seen a bunch of numbers and was trying to follow the call as best as possible , but it was a hectic time on those phone calls today......

okay this is too funny , so some may not find it funny , but i have to laugh and keep a smile on my face , i calculated all my hours and all of my credits , and was awaiting the check on tuesday to be around 215 220, somewhere in the ball field , because i felt i had a pretty good week , LOL TO ME LOL TO ME AND LOL TO ME , I WORKED EXACTLY 34.5 HOURS, AND RECEIVED A HUMONGOUS CHECK FOR 68.00 ,I BEEN LAUGHING EVERYSINCE ,,,,,,, AND I GOT AN EMAIL STATING"" GOOD JOB GOOD JOB ""LOLCAN SOMEONE EXPLAIN THIS, I GOT THE GOOD JOB BONUS , AND ALL .GOODJOB BONUS WAS ONLY 12.00 AND THE REST OF MY CHECK WAS 56 BUCKS, NOW I HAVE CALLED , AND MY ICC IS NOT ON THE SAME PAGE AS I AM RIGHT NOW, AND REALLY DONT WANT TO LISTEN. SO WHERE DO I GO FROM HERE? ANY SUGGESTIONS ANYONE HUH???

Did you keep a copy of your credit emails? I would start there first and send them to your ICC. My check usually comes on Wednesday, but it was a no show. Hopefully it'll be here today. Edited by: justlisa

I dont understand how you could be so far off.. Are you sure you were calculating for the correct week? Remember checks you got yesterday are from credits earned two weeks ago..I havent had any problems with them paying me , and its usually pretty close to what the credit emails add up to.. I never work more than fifteen hours or so, and my smallest check was still over 100 dollars . The only one that can help is the icc

As far as TDI--when anyone switches to TDI they tell me that they make less money for the next few weeks because first of all they are learning a new system and 2nd of all they are doing mostly accounts that are new to them. I don't know what I'd do without TDI. It's the best dialer of the two. The calls come in faster and the accounts are better. What I'd do is call tech support if you think it's running slow because that's not typical. Maybe they can change some settings for you to speed it up. I'm no tech but there has to be something that can be done to help.

naw i ve always kept up with my hours and times and credits to a T(a fellow accountant here) i see we are still doing this(telling people there wrong)but anyway my icc finally realized she was wrong!!!she apologized to me , i guess she read the forum or was told im not sure but thats whyi felt it was no longer and pointless to argue , because i was NOT WAYYYYY OFF i kinda can read a lil bit , they were wayyyyy off, and they sent me another check that im suppose to get in the mail , thats why i say always be careful on here before you accuse someoneof being so wrong and so way off, think first , cause it may not be you now , but one day it may be you and she also explained to me THAT It HAS HAPPEN TO OTHERS BEFORE AND THAT THEY DO MAKE MISTAKES AND SHE APOLOGIZED SHE ALSO APOLOGIZED FOR BASICALLY IGNORING MY COMPLAINT, BUT ME AND HER ARE BACK ON THE RIGHT PATH NOW, and tech support has also informed me that some days the system will run slow due to number of verifiers logged on , or the overflow of calls, she said its nothing knew and it happens VERY FREQUENTLY OVER THE PAST YEARS! so it is typical sorry to say , maybe you have not had that problem , but others have according to my ICC and TECH SUPPORT. but thanks for the help and have a blessed night , i hope and continue to pray that everything goes well for everyone here , everyday , allday, and that you all have great success in everything you do, have a blessed night love lady T

I give your ICC credit. It's not easy to admit you've made a mistake and admit you're wrong, especially when you know there's a good chance it will be broadcast in a public forum in very large, bold print.

Yes, mistakes happen. We all make them, including VAF. If you think they've made a mistake, by all means follow up on it.

As far as the dialer going faster or slower depending on how many verifiers log on, I see that mentioned every week in the "weekend calling hours" email I get. I assumed everyone here already knew that.

Tammy I'm so happy that things worked out for you. Its happened to me a couple times, and my ICC said that To Err is Human. Meaning we make mistakes.
But people on here need to know what they're getting into, and this forum is all about discussing issues, so a person doesn't think oh I'm alone. And Tammy's right, what if this did happen to you, if you aren't accusing, then we will be sympathetic. No job, I don't care what it is, is not going to be perfect.

hi all i agree with you wonderfullife, i just had that mistake to occur today , thats why i typing , im so frustrated right now again as well , tammie has been encouraging me to hold on , but to only do what im capable of doing , and i think i have reached my peaking point , when things get hard for me i normally come here to vent and get support , but i keep getting knocked down , when i try to seek support and help , then add that to the sad paycheck i got today , and the rude customers i had all week , it dampered me very badly , i actually logged off today and just sat there and cried , i had a guy to tell me to drop dead, a woman to tell me to get a real paying job, and another to call me the b word(not the first time) , i was feeling sick as it already was, and facing my fathers illness , and then i log on , to get hammered at , im now seeking something that i can do typing at home cause maybe this is just not for me , everything isnt for everyone , but i got a check today for about 84 dollars and i was wondering what was going on , because i worked extremely hard the past few weeks , and i contacted my icc and she did tell me that it should have been more and that they were going to reply immediately and for me not to worry ,now that was the second attempt , because the first time , she did tell me"" to recalculate my hours " , but i really didnt feel up to all of that anymore, and then she called me back within hours stating that my pay was wrong , not sure if we have the same icc's tammie , but mine was rather rude the first time , but immediately called me back once it was straight, and i just told her , no offense to her or the company , but things are heavy and im going to be leaving the company, hard to talk to customers and cry at the same time, if anyone have any suggestions for other work that may suit me please advise, im really depressed right now , and can only release , instead of holding it in , if i dont be back in here you all know why , but i do wish you all the best of luck in this world, i ll be checking in on ya , once i get a new home job , hopefully typing , love you all , good day

Are you people saying that your ICCs are telling you that your paychecks are wrong? We get credit emails every day if they are wrong then we know about it immediately. I mean, the credit emails are not 100% accurate as we all know but they are pretty close.

How are your paychecks wrong? Are you missing entire projects or what is going on?

I'm no longer working for them either. That job is mentally exhausting. I struggled to stay on the line for more than hour. Kissing a** any longer was too much and for what? 20-30 cents. No thank you. Half the people I takled to didn't even know what I was talking about.

The final kicker for me was the T*r*et survey. Who are we to bash a political runner? Shame on Ver-A-Fast for taking on that kind of work.

I agree about mental exhaustion, i only do 2 hours at a time, 2 times a day. even that is draining. I'm so glad I have another job to back it up. Its nothing but extra money to me. Thats how we should all see it, supplemental income, which is what my ICC said to me on the phone interview.

As far as the political survey goes, my guess is the company accepted the callbefore they sawthe script. It doesn't matter anymore though; they removed the two questions that talked about the opponant. What was nice was they cut the survey in half but didn't cut the pay! :)

One question though- if you found that call so offensive, why didn't you just opt out of it? From what the email said, all you had to do was leave a message on the machine and you wouldn't have had to call it.

The fact that I'm no longer working for them is opting out.

no happy day , im not sure about anyone else , but i wasnt missing any thing , she simply said it was a mistake on their part, and they corrected it, from my knowledge im not the first by far, maybe one of the few to actually get on here and talk about it, but nevertheless, i have received my corrected paycheck , but im officially opted out as well as a lot of others have, but thanks and stay blessed

justlisa--if you no longer work for VAF why are you here to hurt people's feelings and be sarcastic? Can't you just move on or are you so miserable that you have to spread your misery to everyone else?






As far as the work--work is work. The economy is so bad right now it's so difficult to find a job. I'm just glad that I'm still working. And I'm sure VAF is glad for new accounts too so we CAN work. And as Carolina said, there have been many times that clients have changed scripts and information on their accounts and we have been emailed about them. I personally like the political calls. I find them very interesting because some people are very passionate about politics and the calls are interesting. But, then again, I have no problem dealing with the customers because I know I will never see them or have to deal with them again. I don't take what they say personally because they don't know me. That's much how I handle this board and other boards I go to because this is all anonymous.

Sarcastic? That's the bad thing about the internet, people read a statement the way they want. And whose feelings did I hurt?

HappyDay, the reason I took the job with VAF is because people on these boards sugar coated it. The entire time I worked for them I was searching for a new job. I gave it my best shot with them.

LOL who is "sugar coating" this job??? Almost all I read are horrible posts here. This is not a good advertisement site for the company at all!!! If I were looking for a job and I read this junk I'd probably never apply for Verafast; therein lies the trouble with these boards. They are full of people looking for jobs who were not happy with Verafast, but instead come here to spread the negativity. The people who are happy with Verafast (except for a few of us) don't even bother coming here because there is no need; we have a job that suits us.

I just feel sorry for the people who listen to the junk and lies on here, verifiable lies, and then don't apply. They are missing out on a good opportunity.

LOL who is "sugar coating" this job??? Almost all I read are horrible posts here. This is not a good advertisement site for the company at all!!! If I were looking for a job and I read this junk I'd probably never apply for Verafast; therein lies the trouble with these boards. They are full of people looking for jobs who were not happy with Verafast, but instead come here to spread the negativity. The people who are happy with Verafast (except for a few of us) don't even bother coming here because there is no need; we have a job that suits us.

I just feel sorry for the people who listen to the junk and lies on here, verifiable lies, and then don't apply. They are missing out on a good opportunity.

Happyday, many people have said it, people "sugarcoat" it when people say that they get low pay, and someone says I make 20 dollars an hour, and so and so is wrong. People sugarcoat it when someone says I got a lot of answering machines, and someone says oh I never get answering machines. Someone says oh my paycheck based on detailed records is short, oh mine is never short. Someone says oh my icc was rude, and didn't listen to me, someone else says my icc is the nicest person in the world. Its things like that. When you say, don't listen to the negative people, they're wrong, and the person applying finds out that the person that was saying "horrible" things about the company, is actually right. And you are stuck in this job for 1 year becauseof a personal commitment. Thats what it means to sugarcoat.

Thank you wonderfullife--you said exactly what I wanted to say.

Every negative thing said on this board has a "rebuttal".

Thank you wonderfullife--you said exactly what I wanted to say.

Every negative thing said on this board has a "rebuttal".

...and isn't that the way of life? I might LOVE chicken but you might throw up at the site of it. I may love to vacation in Hawaii but you may think it's too hot. I can "rebuttal" you to death about both of these topics because we are individual human beings. We do not view the world with the same eyes. Again, that's life, and if this is the first time someone has disagreed with you then all I can say is you are lucky; either that or the people in your life decide it's not worth it to fight with you over trivial matters.

Everyone has an opinion just like everyone has a....oh never mind you all know the rest of the saying.

I would LOVE to see the post that says a person is making $20 an hour. I mean, maybe on a RARE occasion that COULD happen but I think the most I ever read anyone say they made was $15 an hour and that was not EVERY hour.

As far as the ICCs being rude, well, there are a lot of them. Maybe some are rude. Maybe some are nice. Maybe one was having a bad day. Or are people not allowed to do that anymore? Are we required to kiss-butt if we manage a company? I have managed more than my share and I know that I was not always Little Miss Sunshine.

Everyone is going to have a different experience. Go read the movie boards at IMDB.com. You want to see arguing and extreme differences of opinions? And they are only writing about movies!!!! Again, we see with different eyes. Just one more example.

And Lisa, you quit Verafast, I know you must be bored but for goodness sakes, can't you find SOMETHING to do? I feel sorry for you. Life is so much more than sitting around on messageboards trying to start arguments. And now that I said that I'm going to take my leave for awhile again. I try to stay as positive as I can after going through loss therapy when my husband died. I need to be around positive people and situations. I'm not doing myself any good by dealing with this crap.

Please don't feel sorry for me. I'm very happy in my life. Just because I read/post to message boards (like yourself) doesn't mean I'm bored or miserable (are you?).

I tried staying positive with this job. By your responses to some of the posts on here, a bad attitude could very well go with working at VAF. Guess that's why it didn't work for me.

I will continue to post here anytime I like. You know my user name, justlisa, so feel free to skip over them.

And remember, These are nice calls.

Thank you wonderfullife--you said exactly what I wanted to say.

Every negative thing said on this board has a "rebuttal".

...and isn't that the way of life? I might LOVE chicken but you might throw up at the site of it. I may love to vacation in Hawaii but you may think it's too hot. I can "rebuttal" you to death about both of these topics because we are individual human beings. We do not view the world with the same eyes. Again, that's life, and if this is the first time someone has disagreed with you then all I can say is you are lucky; either that or the people in your life decide it's not worth it to fight with you over trivial matters.

Everyone has an opinion just like everyone has a....oh never mind you all know the rest of the saying.

I would LOVE to see the post that says a person is making $20 an hour. I mean, maybe on a RARE occasion that COULD happen but I think the most I ever read anyone say they made was $15 an hour and that was not EVERY hour.

As far as the ICCs being rude, well, there are a lot of them. Maybe some are rude. Maybe some are nice. Maybe one was having a bad day. Or are people not allowed to do that anymore? Are we required to kiss-butt if we manage a company? I have managed more than my share and I know that I was not always Little Miss Sunshine.

Everyone is going to have a different experience. Go read the movie boards at IMDB.com. You want to see arguing and extreme differences of opinions? And they are only writing about movies!!!! Again, we see with different eyes. Just one more example.

And Lisa, you quit Verafast, I know you must be bored but for goodness sakes, can't you find SOMETHING to do? I feel sorry for you. Life is so much more than sitting around on messageboards trying to start arguments. And now that I said that I'm going to take my leave for awhile again. I try to stay as positive as I can after going through loss therapy when my husband died. I need to be around positive people and situations. I'm not doing myself any good by dealing with this crap.


Happyday, I meant that I see posts of reports of people making 3 dollars an hour, and someone putting them down, saying that they cannot possibly be telling the truth. Because most people make an average of 10 dollars an hour. But I did see a post where a guy came on and said he made 20 dollars and to not listen, to the people that made 3 dollars. I would find that post if I had the time.

Secondly, if you are in management, you need to act PROFESSIONAL. Professionals on the job, do not be rude to customers or their employees or ICs, its an ICCs job to help US, that is why they are getting paid more than US. In my brick and mortar former job that I left, because I was going to make so much more here with less crap, ha ha ha. I had team lead responsibilities, and I treated the people below me with respect because I had spent 6 months in their shoes. So you can be professional.

I understand where you are coming from Justlisa, you don't want someone going through the same thing you did, and happyday, I'm trying to be on your side, but also on here to give people a well rounded view of the company.

I just wanted to say that my paychecks now are better than they have ever been. All it took was sticking with TDI for a few weeks.

I don't know why so many people are down on Verafast. I know some weeks you may not make a lot of money but in this economy, everything helps. And to think, I almost didn't take this job because of what I'd read on here.

I love the fact that "to go to work" all I have to do is walk in my bedroom. I "went to work" barefooted all summer. When it got cold, I can wear my ratty old comfy sweats and fuzzy houseshoes. No going out to a cold car to warm it up and wait for the windows to defrost. I love the fact that every Wed. I can walk to my mailbox and pick up my check.

I have to take care of my mom, so I'm having to work at home. I'll admit some nights I don't like the job anymore than anyone else does, but for the most part, I like it. I get around $160 for 15 hours. I think that's pretty good, for not even leaving your house, especially when gas was so high. I get paid .35 a credit. My checks weren't always this good. When I first started on TDI, some of my checks weren't a $100. You just have to stick it out when you have a lean week.

Verafast has been very good about letting me switch my reserved hours around, the few times, I've had to do something on a night that I had reserved hours.

Hi all I am Sallie working for verafast . It will be 2 yrs in a few months. I work both touchstar and tdi.I really like the job but the main thing is you have to commit yourself if you want more calling campaigns. Hope to meet some good Verafast buddies here.http://www.wahm.com/forum/smileys/smiley1.gif