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View Full Version : Calling hesitation
broke_student08
07-15-2008, 06:58 PM
I am not really nervous to call leads but I am still very hesitant, anyone else the same way? what are some things you do to just buckle down and call leads? Sometimes I think that the candles business is also easier to bring up to a woman rather a man anyone have trouble getting men into the business? what are some of your techniques to convince them?smileys/smiley5.gif
Lori Moreno
07-15-2008, 08:05 PM
It matters which leads you're calling.
Are you creating your own leads?
Are you working with targeted leads?
Our team has a few different sources of very specific leads. Those are great to work with.
I would check with your team to see what they have available.
Also, see what training is available.
Do some three way calls with your leads and upline support team.
It can be a lot of fun and productive.
Lorihttp://www.wahm.com/forum/smileys/smiley20.gif
Are you creating your own leads?
Are you working with targeted leads?
Our team has a few different sources of very specific leads. Those are great to work with.
I would check with your team to see what they have available.
Also, see what training is available.
Do some three way calls with your leads and upline support team.
It can be a lot of fun and productive.
Lorihttp://www.wahm.com/forum/smileys/smiley20.gif
suescott4eva
07-15-2008, 08:24 PM
I just wanted to let you know that your NaturalBlendCandles.com is linking to this forum, rather than your site.
Here are some tips from http://www.wendyweiss.com that you may find helpful:
1. Make telephone calls.
Few things are more terrifying than the unknown. The fear you create for yourself is far worse than the reality of cold calling. Once you start making telephone calls and continue making telephone calls it gets easier. You overcome fear by doing.
2. Make a lot of telephone calls.
If you have only one prospect to pursue, that prospect becomes overwhelmingly important. If you have hundreds of leads, no one prospect can make or break you. The more calls you make, the more success you will have.
3. Prepare.
Prepare for cold calling the way you would for any major presentation. Know what you want to say, how you want to say it and how you want to represent yourself, your company, your product or service. And know the goal of your telephone call.
4. Practice.
If you are new to cold calling or uncomfortable with cold calling practice your pitch out loud. Role-play with friends or colleagues. Practice various sales scenarios. This way you will not have to worry about what you are going to say, you will be prepared and you can focus in on your prospect.
5. Start with less important leads.
It will be good practice and less stressful. Once you feel more comfortable, start working on the more important leads.
6. Stay calm.
You will for the most part be talking to people who will appreciate your call. If a prospect is rude, remember: This is not personal. They may just be having a bad day. Move on.
7. Realize your priorities and your prospect's priorities are different.
You want an immediate "yes," your prospect may want to finish a report, finish a conversation, start their vacation.… Be very careful not to read negative or extra meaning into early conversations with your prospect or prospect's secretary. If, for example, your prospect's secretary says that your prospect is "on the phone," "in a meeting," or "out of the office," that does not translate to "My prospect knows that I am calling and is avoiding me."
8. Accept some things are out of your control.
If a prospect does say "no" ultimately that is out of your control—but what is within your control is continuing to prospect and continuing to make calls. It is also within your control to improve your cold calling skills, take seminars, read books or hire a coach-then fewer prospects will say "no."
9. Play Arlene's game.
The object of Arlene's game is to focus on rejection. The goal is to reach 100 points. You get 1 point for every rejection. Give yourself 1 point for every "no" answer. If your prospect says "yes," that's a bonus! Focus on acquiring points. The more calls you make, the more points you acquire. When you reach 100—You Win! Give yourself a prize!
10. Have fun!
This is not life or death—it's only a cold call. The fate of the world does not rest on you and your telephone. You will not destroy your company or ruin your life if a prospect says "no." Loosen up, be creative, have some fun!
On a personal note, the more calls you make, the easier it is. I often go upstairs and shut myself in my bedroom to make my calls. My kids know when the door is closed that mommy is making her calls. Set a goal for yourself, such as I will set up two team member appointments, I will book three parties, or I will reach (not voicemail) 10 people, etc. and don't come out until you've met your goal. Just my personal preference to keep me on target. smileys/smiley2.gifEdited by: suescott4eva
Here are some tips from http://www.wendyweiss.com that you may find helpful:
1. Make telephone calls.
Few things are more terrifying than the unknown. The fear you create for yourself is far worse than the reality of cold calling. Once you start making telephone calls and continue making telephone calls it gets easier. You overcome fear by doing.
2. Make a lot of telephone calls.
If you have only one prospect to pursue, that prospect becomes overwhelmingly important. If you have hundreds of leads, no one prospect can make or break you. The more calls you make, the more success you will have.
3. Prepare.
Prepare for cold calling the way you would for any major presentation. Know what you want to say, how you want to say it and how you want to represent yourself, your company, your product or service. And know the goal of your telephone call.
4. Practice.
If you are new to cold calling or uncomfortable with cold calling practice your pitch out loud. Role-play with friends or colleagues. Practice various sales scenarios. This way you will not have to worry about what you are going to say, you will be prepared and you can focus in on your prospect.
5. Start with less important leads.
It will be good practice and less stressful. Once you feel more comfortable, start working on the more important leads.
6. Stay calm.
You will for the most part be talking to people who will appreciate your call. If a prospect is rude, remember: This is not personal. They may just be having a bad day. Move on.
7. Realize your priorities and your prospect's priorities are different.
You want an immediate "yes," your prospect may want to finish a report, finish a conversation, start their vacation.… Be very careful not to read negative or extra meaning into early conversations with your prospect or prospect's secretary. If, for example, your prospect's secretary says that your prospect is "on the phone," "in a meeting," or "out of the office," that does not translate to "My prospect knows that I am calling and is avoiding me."
8. Accept some things are out of your control.
If a prospect does say "no" ultimately that is out of your control—but what is within your control is continuing to prospect and continuing to make calls. It is also within your control to improve your cold calling skills, take seminars, read books or hire a coach-then fewer prospects will say "no."
9. Play Arlene's game.
The object of Arlene's game is to focus on rejection. The goal is to reach 100 points. You get 1 point for every rejection. Give yourself 1 point for every "no" answer. If your prospect says "yes," that's a bonus! Focus on acquiring points. The more calls you make, the more points you acquire. When you reach 100—You Win! Give yourself a prize!
10. Have fun!
This is not life or death—it's only a cold call. The fate of the world does not rest on you and your telephone. You will not destroy your company or ruin your life if a prospect says "no." Loosen up, be creative, have some fun!
On a personal note, the more calls you make, the easier it is. I often go upstairs and shut myself in my bedroom to make my calls. My kids know when the door is closed that mommy is making her calls. Set a goal for yourself, such as I will set up two team member appointments, I will book three parties, or I will reach (not voicemail) 10 people, etc. and don't come out until you've met your goal. Just my personal preference to keep me on target. smileys/smiley2.gifEdited by: suescott4eva
satx728
07-15-2008, 08:29 PM
I don't have a problem calling leads provided I know that they are interested
in a home based business. I think you would be surprised at how many men are involved in this business. I think men look more at the business opportunity rather than the product itself. So maybe approach them with the income opportunity rather than how good the candles smell. Listen to some of the recorded calls in the back office. You may pick up some tips on how our leaders do it. Good Luck and keep going. Pretty soon it will be second nature!
in a home based business. I think you would be surprised at how many men are involved in this business. I think men look more at the business opportunity rather than the product itself. So maybe approach them with the income opportunity rather than how good the candles smell. Listen to some of the recorded calls in the back office. You may pick up some tips on how our leaders do it. Good Luck and keep going. Pretty soon it will be second nature!
HomeBasedMomma
07-15-2008, 08:51 PM
I found this course to be helpful:
http://LosePhoneFear.com/ (http://LosePhoneFear.com/)
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http://LosePhoneFear.com/ (http://LosePhoneFear.com/)
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sue311
07-16-2008, 04:55 AM
Are these candles specific leads or generic? I have only called CSL. I started out with cheaper leads just to practice. I listened to the calls that are in the back office, made notes of what previous leaders did and now I have no problem calling leads. It is something that with practice becomes easier. I heard that so many times but it is true.
If these are leads that you are generating...think of it this way...they are the ones who want you to contact them. You have something they want and they are expecting you to call them.
If these are leads that are not expecting your calls, then pay attention especially to #4 of what Sue said and practice in front of the mirror works also.
If these are leads that you are generating...think of it this way...they are the ones who want you to contact them. You have something they want and they are expecting you to call them.
If these are leads that are not expecting your calls, then pay attention especially to #4 of what Sue said and practice in front of the mirror works also.
