WAHM Forums

The scripts in the back office indicate more one on one type of calls, which (*for me*) would be more comfortable to make - although I've not ventured into cold calling just yet. I would love to hear how you all do the cold calling and three way calling.


For those of you that do three way calling, do you talk to the person in advance and let them knowthere will be a 3-way call? Or do you have the 3-way on the phone just waiting to be introduced?


Now a question about the cold calling that's not coming from your free candle sign up list (or any lead capture page you have)- do any of you actually buy leads and work them?

Hi Sandy,


I always ask the prospectfor permission to do a three way with them if that is something I feel I need. I do not want then to feel like I tricked them into anything but surprising them with someone else being on the phone.


As far as leads, I have learned that the best lead is a lead that "I" have generated. When I bought leads, I always seem to get the bad batch.smileys/smiley18.gif So no more for me!


Hope that helps!


Many Blessings,


Natalie

For those of you that do three way calling, do you talk to the person in advance and let them knowthere will be a 3-way call? Or do you have the 3-way on the phone just waiting to be introduced?



I have not yet done a 3 way call that we actually got a hold of anyone, yet, butLori and Margeykindly offered to do one (or more) with me. (Thank You Lori and Margey!!) smileys/smiley32.gif

My take on it is they are great! I don’t think it’s tricking them in to anything, rather it is showing them the support that we have on our team! It says to them it’s ok that they don’t need to go at this business alone and that they will have someone to help them if they need it. <?:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

I was in another business a few years back and that was one of the things that appealed to me was that when I got the first call to give me info it was the gal and her sponsor her sponsor did the talking and let me know that the other gal was new and that she was helping her with this call. I thought that was really a great sign of team support! smileys/smiley4.gif

As for cold calling I don't know that I will ever buy leads and go that way.


~Cinnamon~

Oh I know what you mean about the three way calls. I've been on them before in other businesses but we always asked them for permission.


There was a debate on a major mlm forum about that and the consensus is nobody would "surprise" someone with a three way call, but ask first - and many that were the recipients of unexpected 3-ways were pretty PO'ed about it.


I'm sure it's not always the standard and everyone reacts differently, which is why I asked how you all have done it before. I would love to be available for any three ways needed from my team and wanted to get some ideas on how everyone handles them.


Oh, anyone do the outright "cold calling" from purchased leads?

Hm, that’s interesting; I wonder what would bother them about it? I guess I could see if you had both reps trying to talk then it might feel like you where being ganged up on, but I think if you where going to do a 3 way call to help one on your team and you started the call, said who you where and where helping “Suzy” and she was on the line but was just going to be listening (or how ever you want to say it) that most people would be fine and understanding. I think it would be harder to call first and then try and set up a time to do a 3 way, but I’m not sure, hopefully some one who has done them will chime in and let us know how they do them. smileys/smiley1.gif

~Cinnamon~<?:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Hi Cinnanon,


I think it is the fact that they were not aware that the other personis on the phone. I also think 3 way calls are a great thing only if the prospect knows about it before hand. I have heard some recent stories about people being called with the intentions of a 3 ways and it not working out. This made them VERY upset. This is only because they were not informated of it before had.


I would definatly say that getting permission first is a very wise things to do. It lets them know that you respect them and their time. They prospect may not be confortable with the idea.


This has just been my experience! Hope that helps!


Many Blessings,


Natalie

I have a friend that was the recipient of one of the "surprise" three ways - the callers were trying recruit her into one of the older mlm companies. The way she explained it was she felt she was being double team tagged and it made her feel uncomfortable. Granted I know some of the older companies have some more questionable methods and it can tend to leave a rough taste in the mouth of anyone on the receiving end smileys/smiley36.gif


However,my friendjust felt if the person calling them had any kind of respect for them, just a simple question of permission "hey, I would love to introduce you to my sponsor, she's extremely knowledgeable and can answer so many more questions for you than I can - do you have about 5 minutes?I can get her on a call with us right now!" This is the way I worked it in the past when I did three ways with Tahitian Noni uplines (we had a list of people available onwhat days and timesfor three ways - all days and most "legal" calling times were covered)and it put people at ease and only those that declined were truly not interested and was on my "NEXT!" list smileys/smiley36.gif


But seriously - has anyone ordered leads to do some pure cold calling? I've not seen that one answered yet. I'm starting to be more interested in this answer! LOL!

However,my friendjust felt if the person calling them had any kind of respect for them, just a simple question of permission "hey, I would love to introduce you to my sponsor, she's extremely knowledgeable and can answer so many more questions for you than I can - do you have about 5 minutes?I can get her on a call with us right now!" But seriously - has anyone ordered leads to do some pure cold calling?





Oh yes I can see how that would work, I was thinking you would have to call the lead and set up a time, and so on...I just remeber when I was in aanother MLM I enrolled my first 11, by 3 ways calls, that's also why I think they can be good:)


ok so has anyone done any cold calling? I would think if it works for other companies it would work for us, but I'm to shy to try it right now smileys/smiley9.gif


~Cinnamon~Edited by: cinnamonmomof3

Hiya!smileys/smiley17.gif


With respect to three way calling, if one is feeling the least bit uncomfortable calling anyone, they should do some calls with their sponsor. Listen and learn from your sponsor IF they are a great help on the phone. If neither you nor your sponsors are neither comfortable nor effective on the phone with interested people, go upline on your team until you find someone who can work with you effectively.


I know most of the people I work with, who post here,are wonderful on the phone. But if any of us, including me, are not available for any reason for our team partners, we also have incredible upline support to help.


I would say definitely learn from experts as quickly as possible to ensure a solid and fun growth in your Mia Bella business.


I learned from many of the top people in the industry. Once you learn excellent phone skills, this business is like a homebased paradise! It becomes fun and very profitable.smileys/smiley4.gif Then you can teach your skills to your team...... duplication baby!!!!smileys/smiley2.gif


Just my three scentssmileys/smiley36.gif


Lori Morenosmileys/smiley17.gif

Lori, do you mean they should ask their sponsor if they can three way in to listen and learn as their sponsor makes their own calls - or just have the sponsor hooked in from the beginning and let the sponsor do all the talking on the "learners" calls?


There was actually a cold calling traing session I attended in a previous business. It was very eye opening - the person doing the calls was doing all the recruiting, and they had a bunch of listeners that were muted out of the conversation. We would do a Q&amp;A session after the calls were done at the end of the phone session - it was actually very informative and gave us some good ideas on how to handle our own one on one calls. I learned a lot from those training sessions - some I can apply to any business (openers, closers, etc)- most was for that particular business.

Home-Based PARADISE........I love it!!!!!!


It really is true...smileys/smiley4.gif

Lori, do you mean they should ask their sponsor if they can three way in to listen and learn as their sponsor makes their own calls - or just have the sponsor hooked in from the beginning and let the sponsor do all the talking on the "learners" calls?





Hi Sandy!


I would say either or both, whatever works for people to learn.


Lori Morenosmileys/smiley4.gif

ok, thanks! Sounds good! I think I will guide my team to use gain the person's permission first though, that's what I feel most comfortable doing myself. smileys/smiley17.gif

Sandy! Cool!smileys/smiley17.gif


We always let the people we call know who is on the line. Then they are actually meeting their team.smileys/smiley4.gif But, I would suggest, for example, if you are the one training your team with three way calls, once you are both introduced, you then do the speaking, not both.


I love doing this for my team. It's a lot of fun!


Have fun! If you have any other questions, please feel free to call me anytime! 773-577-1942smileys/smiley2.gif


Lori Morenosmileys/smiley4.gif

I agree, that is how I was trained on 3-ways previously. I would ask my prospect if I could introduce them to my upline.... then once I called my upline, I let them do all the talking.