WAHM Forums
The WAHM community forum was created to be a place for work at home moms to share their ideas and stories. In the forum you can find information about work at home jobs, starting home businesses, avoiding scams, and surviving the WAHM lifestyle. In support of the WAHM community, WAHM.com also features instructional articles, easy recipes, as well as job and business listings tailored specifically to work at home opportunities.
View Full Version : E-support/sales chat agent
rhondaklewis
06-05-2008, 09:10 AM
http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?ipath=EXIND&siteid=cbindeed&Job_DI D=J8B0KD6ZH3J9GM59TLN&cbRecursionCnt=3&cbsid=f1759 c2f68dd45f780058872fafcb187-265982804-VC-4 (http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?ipath=EXIND&siteid=cbindeed&Job_DI D=J8B0KD6ZH3J9GM59TLN&cbRecursionCnt=3&cbsid=f1759 c2f68dd45f780058872fafcb187-265982804-VC-4)
<H1 id=jd_title>E-SUPPORT/SALES CHAT AGENT (HOME BASED) </H1>
<H2 id=jd_comptitle>Company: ALIENWARE </H2>
< id=_JobDetailsv2_hdnJobDID = value=J8B0KD6ZH3J9GM59TLN name=_JobDetailsv2:hdnJobDID> <A id=_JobDetailsv2_cbhlCompany></A>
<DIV =desc_req>
Description
<DIV =RichText_Content id=_JobDetailsv2_divJobDeion>Alienware is the fastest growing specialty computer manufacturer in the world. Our operation is part of a dynamic Fortune 50 organization with a tremendous growth trajectory in every product line, every service offering and every region around the world. Alienware manufactures a diverse selection of customizable computer systems that include high-performance desktops, notebooks, media centers, professional workstations, and servers. The company's systems are targeted toward a broad range of customers, ranging from gamers and home users to businesses and government agencies. Alienware products incorporate cutting-edge components, innovative engineering, and stylish designs that set the company apart from the rest of the computer industry.
RESPONSIBILITIES:
- Provide support and answer questions related to Alienware Products and Services via our online chat application.
- As needed, follow up with customer service scenarios via e-mail, forum support, etc.
- Answer live sales calls via phone as required.
<DIV =desc_req>
Requirements
<DIV =RichText_Content id=_JobDetailsv2_divJobRequirements>- High School Diploma or equivalent required. (Some College preferred)
- Excellent Customer Service skills and a positive Sales attitude.
- Minimum 1 year previous related work experience.
- Basic knowledge of internal and external computer components.
- Phone queue and/or call center experience.
- Strong problem solving abilities.
- Excellent written/verbal communication skills.
- Must be very detail oriented.
- Strong organizational, inter-personal and multi-tasking skills.
- Working knowledge of Windows XP and Microsoft Office products (specifically MS Word, Excel, Outlook and Internet Explorer.)
- Must be able to type 55+ WPM.
- Certifications preferred but not required: CompTIA A+ Certification.
- Basic to Intermediate knowledge of current computer hardware, peripherals and games.
- Basic experience with current high end performance technologies: video, audio, drivers, etc.
MUST BE WILLING TO WORK FROM HOME AS VIRTUAL AGENT (BROADBAND CONNECTION WITH STATIC IP REQUIRED)
Alienware is an Equal Opportunity Employer and a Drug Free Workplace
<H1 id=jd_title>E-SUPPORT/SALES CHAT AGENT (HOME BASED) </H1>
<H2 id=jd_comptitle>Company: ALIENWARE </H2>
< id=_JobDetailsv2_hdnJobDID = value=J8B0KD6ZH3J9GM59TLN name=_JobDetailsv2:hdnJobDID> <A id=_JobDetailsv2_cbhlCompany></A>
<DIV =desc_req>
Description
<DIV =RichText_Content id=_JobDetailsv2_divJobDeion>Alienware is the fastest growing specialty computer manufacturer in the world. Our operation is part of a dynamic Fortune 50 organization with a tremendous growth trajectory in every product line, every service offering and every region around the world. Alienware manufactures a diverse selection of customizable computer systems that include high-performance desktops, notebooks, media centers, professional workstations, and servers. The company's systems are targeted toward a broad range of customers, ranging from gamers and home users to businesses and government agencies. Alienware products incorporate cutting-edge components, innovative engineering, and stylish designs that set the company apart from the rest of the computer industry.
RESPONSIBILITIES:
- Provide support and answer questions related to Alienware Products and Services via our online chat application.
- As needed, follow up with customer service scenarios via e-mail, forum support, etc.
- Answer live sales calls via phone as required.
<DIV =desc_req>
Requirements
<DIV =RichText_Content id=_JobDetailsv2_divJobRequirements>- High School Diploma or equivalent required. (Some College preferred)
- Excellent Customer Service skills and a positive Sales attitude.
- Minimum 1 year previous related work experience.
- Basic knowledge of internal and external computer components.
- Phone queue and/or call center experience.
- Strong problem solving abilities.
- Excellent written/verbal communication skills.
- Must be very detail oriented.
- Strong organizational, inter-personal and multi-tasking skills.
- Working knowledge of Windows XP and Microsoft Office products (specifically MS Word, Excel, Outlook and Internet Explorer.)
- Must be able to type 55+ WPM.
- Certifications preferred but not required: CompTIA A+ Certification.
- Basic to Intermediate knowledge of current computer hardware, peripherals and games.
- Basic experience with current high end performance technologies: video, audio, drivers, etc.
MUST BE WILLING TO WORK FROM HOME AS VIRTUAL AGENT (BROADBAND CONNECTION WITH STATIC IP REQUIRED)
Alienware is an Equal Opportunity Employer and a Drug Free Workplace
