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View Full Version : virtaul agent ... unresearched
mary060214
04-20-2008, 04:12 PM
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<LI>[/url] </LI>[/list]
http://www.vagent.com/images/new/2a.jpghttp://www.vagent.com/images/new/2b.jpghttp://www.vagent.com/images/new/2c.jpghttp://www.vagent.com/images/new/2d.jpghttp://www.vagent.com/images/new/2e.jpg
http://www.vagent.com/images/new/3a1.gif
http://www.vagent.com/images/new/4a.jpg
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<A name=top></A>To respond to any of the open positions below, please send your resume to the appropriate address below or via e-mail to our Human Resources department at employment@vagent.com.
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For any Chicago position:
Virtual-Agent Services
Human Resources Dept.
1920 N. Thoreau Dr., Suite 116
Schaumburg, IL 60173 USA</TD>
<TD>
For any Canadian position:
Virtual-Agent Services
Human Resources Dept.
50 Foundry St., Suite100
Moncton, NB E1C 0J8 Canada </TD></TR></T></TABLE>
CONTACT CENTER AGENT - TORONTO, ONTARIO& VARIOUS LOCATIONS IN NEW BRUNSWICK, CANADA
The agents are the most important employees in the operation. They handle in-bound calls for clients and may be asked to handle more than one campaign at a time. Depending on the campaign they are working, agents may sell products or services and will provide quality service to customers. They utilize a PC and telephone system during the course of their work and are expected to take one call after another while on the job. They are trained on basic call handling techniques and participate in a special training program with each campaign that they support. Agents will work from VAS PODs in <?:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:place w:st="on"><st1:City w:st="on">New Brunswick</st1:City>, <st1:country-region w:st="on">Canada</st1:country-region></st1:place>. Agents must be flexible relative to their work hours. Both part-time and full-time jobs are available for Virtual-Agents.<?:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
REQUIREMENTS:
The most competitive candidates for this position will have the following characteristics, skills, and experiences:
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">High school diploma with university studies a plus
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<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Strong communication skills
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Strong listening skills
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Strong math skills
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Good analytical skills
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Good keyboard and computer skills
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Some experience in customer service and/or sales
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Pleasant and engaging personality, especially over the telephone
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Well spoken
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Able to work alone as well as with others
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Ability to stay focused and motivated while doing repetitive activities
[url="http://www.vagent.com/current_positions.aspx#top"]Back to top (http://www.vagent.com/default.aspx)</LI>
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<DIV id=er>
<DIV style="BORDER-RIGHT: white 0px solid; BORDER-TOP: white 0px solid; MARGIN-LEFT: 0px; BORDER-LEFT: white 0px solid; WIDTH: 950px; BORDER-BOTTOM: white 0px solid">http://www.vagent.com/images/new/1a.jpg (http://www.vagent.com/default.aspx)
<DIV id=menu>
<UL id=menu0 style="WIDTH: 82px">
<LI>[/url] </LI>[/list]
http://www.vagent.com/images/new/2a.jpghttp://www.vagent.com/images/new/2b.jpghttp://www.vagent.com/images/new/2c.jpghttp://www.vagent.com/images/new/2d.jpghttp://www.vagent.com/images/new/2e.jpg
http://www.vagent.com/images/new/3a1.gif
http://www.vagent.com/images/new/4a.jpg
<DIV id=columns style="BORDER-RIGHT: black 0px solid; BORDER-TOP: black 0px solid; BORDER-LEFT: black 0px solid; BORDER-BOTTOM: black 0px solid">
<DIV id=content>
<A name=top></A>To respond to any of the open positions below, please send your resume to the appropriate address below or via e-mail to our Human Resources department at employment@vagent.com.
<TABLE cellSpacing=0 cellPadding=10 align=center>
<T>
<TR>
<TD>
For any Chicago position:
Virtual-Agent Services
Human Resources Dept.
1920 N. Thoreau Dr., Suite 116
Schaumburg, IL 60173 USA</TD>
<TD>
For any Canadian position:
Virtual-Agent Services
Human Resources Dept.
50 Foundry St., Suite100
Moncton, NB E1C 0J8 Canada </TD></TR></T></TABLE>
CONTACT CENTER AGENT - TORONTO, ONTARIO& VARIOUS LOCATIONS IN NEW BRUNSWICK, CANADA
The agents are the most important employees in the operation. They handle in-bound calls for clients and may be asked to handle more than one campaign at a time. Depending on the campaign they are working, agents may sell products or services and will provide quality service to customers. They utilize a PC and telephone system during the course of their work and are expected to take one call after another while on the job. They are trained on basic call handling techniques and participate in a special training program with each campaign that they support. Agents will work from VAS PODs in <?:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:place w:st="on"><st1:City w:st="on">New Brunswick</st1:City>, <st1:country-region w:st="on">Canada</st1:country-region></st1:place>. Agents must be flexible relative to their work hours. Both part-time and full-time jobs are available for Virtual-Agents.<?:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
REQUIREMENTS:
The most competitive candidates for this position will have the following characteristics, skills, and experiences:
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">High school diploma with university studies a plus
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Strong communication skills
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Strong listening skills
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Strong math skills
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Good analytical skills
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Good keyboard and computer skills
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Some experience in customer service and/or sales
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Pleasant and engaging personality, especially over the telephone
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Well spoken
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Able to work alone as well as with others
<LI>
<DIV =Msonormal style="MARGIN: 0in 0in 0pt 49.5pt; TEXT-INDENT: -0.25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1; tab-stops: list 49.5pt">Ability to stay focused and motivated while doing repetitive activities
[url="http://www.vagent.com/current_positions.aspx#top"]Back to top (http://www.vagent.com/default.aspx)</LI>
<DIV style="BORDER-RIGHT: black 0px solid; BORDER-TOP: black 0px solid; BORDER-LEFT: black 0px solid; BORDER-BOTTOM: black 0px solid">http://www.vagent.com/images/new/5a.jpg
<DIV id=footer style="MARGIN-LEFT: 0px; TEXT-ALIGN: center">Home (http://www.vagent.com/default.aspx) | Company (http://www.vagent.com/company.aspx) | Technology (http://www.vagent.com/technology.aspx) | Solutions (http://www.vagent.com/solutions.aspx) | Media (http://www.vagent.com/media.aspx) | Careers (http://www.vagent.com/careers.aspx) | Contact (http://www.vagent.com/contact.aspx) | Site Map (http://www.vagent.com/site_map.aspx)
