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View Full Version : Georgia: Customer Service


alwayshome
02-20-2008, 07:43 PM
JOB TITLE: Part-time Telecommuting Customer Service Representative

LOCATION: This position will train and work within our Atlanta Customer Service Center for at least the first 4 months of employment. Once trained and experienced, new telecommuting customer service representatives will be able to work from their homes.

DAYS & HOURS: 10am - 3pm, Monday through Thursday & 1 Saturday per month

REPORTS TO: Customer Service Manager

PRIMARY DUTIES & RESPONSIBILITIES:
*Answering incoming calls from Larson Juhl customers.
*Processing and entering orders into our computer system.
*Resolving customer issues and concerns relating to orders via phone and fax while providing excellent customer service.
*Additional responsibilities revolve around special projects designed to increase efficiency and productivity.
*Attend scheduled meetings and training as needed.


BENEFITS ENTITLEMENT:
We offer a competitive salary and benefits package which includes 401K, a flexible benefits account, and vacation in a thriving, stable, values-driven environment.


QUALIFICATIONS & REQUIREMENTS:
*At least 2 years experience in customer service, preferably in an inbound call center environment.
*At least 1 year experience telecommuting (working from home)
*Must have the ability to work in a fast-paced environment, utilizing a variety of resources.
*Strong computer and data entry skills are required.
*Excellent written and verbal communication skills.
*Strong attention to detail and organizational skills.
*Excellent problem solving capabilities.
*Must be able to work independently with no direct supervision.
*High energy and drive with a team player attitude.
*Consistently demonstrates the Larson-Juhl Values.



http://www.larsonjuhl.com/career1.html (http://www.larsonjuhl.com/career1.html)Edited by: alwayshome


mom2kyan
02-21-2008, 11:37 AM
Thank you for the lead! I applied today and will see what happens.

momto_2
02-21-2008, 12:44 PM
Sounds like a great job! Good luck mom2kyan!!