Great to hear! Yes, they have answered a ton of questions and are very very prompt! I'm looking forward to sending in my big rug as soon as I complete. With the holidays I did not have the normal time to put into it!
When you get your next rug you'll get the sheet back with your rating. They are very willing to work with you and unlike other crafing companies, they pay you regardless, there aren't any rigid inspection guidelines! It's great!
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