I found them on the bbb- heres what it said
Customer Experience
Complaints filed with the Better Business Bureau allege dissatisfaction with the materials received, non-receipt of the ordered merchandise, or difficulty in receiving refunds after returning the guide within the 30 day money-back guarantee time frame.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 2 complaints about this company in the last 36 months, our standard reporting period. Of the total of 2 complaints closed in 36 months, 2 were closed in the last year.
Doesnt really sound that bad, only 2 complaints in the last 36 months, been open since 1984-
Hope this helps!! I think i will check into this, the earrings look cute!!
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