According to the latest email:
Quote:
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Volumes today remain very strong; however, the staffing/volume balance has shifted. We are working to achieve a rebalance, as we have heard your concerns about not being busy enough as we ramp up to staff for the Super Bowl advertising. To account for that, we are making updates to the system to ensure that we do not overstaff shifts. This means it will be important for you to go into Rota and schedule shifts going forward, so you know that you will be busy when you login to work
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I can deal with that if it really does mean being 'busy' but we will see how it goes.
Also there is an announcement about making people in Canada and the Phillipenes eligible to work for KGB, Canada seems like a pretty logical extension to me, but Phillipenes I am not sure. Basically most of the questions are dealing with American teenage pop culture, it could be very likely that there will be quite alot of new agents from the Phillipenes that just don't 'get' some of the questions and the quality of service will go down. I could be wrong but thats just my 2 cents.
I would expect that the $2-$3 an hour would be very attractive in the Phillipines.
According to this the average income for a person in the Phillipenes is $2,603 US dollars per year:
Philippines Average Salary Income - Job Comparison
A teachers salary is about $237 US dollars per month, you could theoretically make about the same amount working for KGB as being a teacher.