I just recently had to take my computer to Best Buy to get the same virus off. I got the virus by "x"-ing out of the pop up screens. I was told to use control-alt-delete when a pop up comes up. If you click the "x" and it is an actual virus (well, some of them), it will infect your computer. Which mine did. I couldn't do anything on it. I paid $200 to get it fixed, and they found 7 viruses! I now use Avast, and I've been fine! Good luck!
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~Meagan~
Loving Wife to Delvin- 5/9/07, Proud Mama to Luke- 6/19/08 and Jake- 9/1/10
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