I got excited reading about CLC on this forum so I contacted them and got hired. After one week, I quit, I couldn't bare to work another day. I'm starting this thread because there aren't any on the cons of CLC. I want people to know about the other side of CLC, if they're great side truly exists, so they can know what to expect taking on a job with them. On their site, and on this forum, every description of CLC is that it works for newspapers and helps retain existing subscribers, etc, and is not cold-calling, etc. But that is not what I was trained to do. Apparently they have different "campaigns" and I was on one called AdChemy, for some website called Search For Degrees (this is not a newspaper). They said we'd be calling people who'd requested information about colleges and we were to do a survey with them that would match them with colleges. We'd then send the person's contact information to the colleges and the admissions advisers would contact them. This sounds fine and dandy except it turned out to be a little bit different... First of all, the MAJORITY of people, and I mean like 95%, that actually answered the call (there were a lot of answering machines, fax tones, businesses and offices with an automated greetings having nothing to do with an individual, wrong numbers, disconnected #'s) had never "requested" this information from us! A lot of them were very mad because they'd been receiving numerous calls from us, despite the fact that they'd asked us to take them off our calling list! It hurt to be yelled at, and cussed at by people who are rightfully frustrated at our "spamming". Some people I'd reach were elderly, in their 80's, 90's, or underage ( 8 year olds? ) disabled, or worse - dead. Why are we bothering folks like this? In emails from our CLC manager and others, its clear that getting people to do the survey is more important than the person being really interested. We were advised to plough through without giving people a chance to say no or even get a word in. These are called "sales calls". During the training we were told we weren't "selling" anything, we were offering folks free education information which they'd requested. BUT its obvious that CLC wants its agents to push people through the survey, get their info to colleges who are probably paying for that. There are bonuses for people who make a certain amount of "sales calls". We were told not to put too many people on the DO NOT CALL list. Why would they ask this other than that they want to keep folks on the call list as much as possible? This is a strange campaign and I don't know what the other campaigns they have are like, if there are any. This campaign for sure is pure telemarketing, in its evil entirety. I guess if you like telemarketing, then you'd like this job. But if you don't like getting hungup on, yelled or cussed at, pressured by your boss to make "sales" to uninterested, angry, unavailable, underage people, then this job is not for you. It wasn't for me, I only lasted 1 week. After emailing and calling about my resignation, NO ONE has returned my calls or emails for several days now. I am beginning to wonder if I will get paid at all for the time I worked. Has anyone else quit CLC and been paid or not paid?
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