I tried to do the Arise thing ...
Found them to be unprofessional.
Training outdated and support is close to non-existent.
The material presented in the training lacks cohesion and relevance. It is presented in a confusing way. For instance the entire training program utilizes acronims for which there is no glossary - the terms used to define "me", the worker, the group/company "I" would be servicing and Arise seem to be different in different circumstances - a lot of it is "cutsie". Sometimes what is "taught" is not what is quizzed on. In other words the training says one thing and if you answer a question using the training material it is counted wrong. When I posted to the study group questioning that (I was not the only one and I have documented it) no course administrator addressed my concerns or the other people's concerns. Also the final exam score requirement seems to change - some of the material I had stated an 85% score was passing and other material stated 90%. Again - the material used is inconsistent and unprofessional.
The costs involved are understated by Arise - the further into the program you get the higher the costs go. It could cost $500 to $1000 to get to the point where you could service clients.
Arise used to be Willow - I believe that when they were Willow they were run in a much more professional way. It also seems that the complaints are mounting as time goes on.
I feel there is an issue with Arise - new owners want higher profits possibly?
I do not begrudge anyone from earning a living, Arise included, and I understand the basic principles of business. Generally "drones" feel that the company is making a fortune off them. Sometimes this is the case but generally it is not. It is always wise to look at things from the others perspective before complaining but I am having a hard time figuring out Arise's position.
My guess is that they are recruiting more "agents" than they have work for - why not?? They charge $99 for the basic certification training. Then the "drone" pays again for client specific training - all before the first phone call/pay check. It is a win win for Arise - everyone pays them - the drone, who may or may not be able to get a contract with a client and the client pays as well.
My recommendation relative to signing on with Arise is proceed with caution and document any issues you might have with them. Demand assistance if you have trouble with the training program and stay on top of it because the training period is short and if you wait for 9 hours to get each question answered or think any issue will be dealt with in the "study group" you will never get through the material in the time alloted.
Nancy
Edited by: k9nan
|