Dear shkpnk,
I sincerely wish you the best of luck with your project. Here's a rundown of my experiences with Tiny Details.
I am currently working on a kit from a real legitimate home assembly company called New England Crafters. I will post my experiences with them in the near future.
I tried several kits from them last year, it is 99.999% IMPOSSIBLE to do any of these perfectly, and I am sure they know this. I first tried their book project, twice, as careful as i was the pages kept coming out uneven and the books wouldn't stay closed. I sent a sample to them, but they claim they never got it. Admittedly I sent it to the attention of one of their staff and not labelled "Sample", still they should have gotten it. After that fiasco I tried their dairy set (milk carton, cream cheese and one other box which i forgot), again it was damn near impossible to make these at all, so I returned it for one last try, the Game Board. It took me two weeks to make it, and again they rejected it. Not surprisingly, as one of the items was a heaxagonal marker which measured 1/8" and had to be cut out of the paper sheet, and once again was impossible to get perfect. They also said I had stapled the bag closed wrong, though by the time I got to stapling the bags was probably too frustrated to read the instructions. I demanded my refund in full (they require a $50 "deposit" and if you decide not to complete the project you only get half your deposit back) or I would report them to consumer affairs. They responded by saying they did not like to be blackmailed and I only sent them junk. I wrote back telling them i did not like to be ripped off and they know damn well it's impossible to make these things perfectly. I never did get my refund, and with all the fees for replacing projects and postage I must have lost about $100 on this "money-making" scheme.
And I never did contact any consumer department or BBB, too busy trying to make back the lost money elsewhere.
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